ServiceTitan doesn’t publish pricing — user reports put The Works at $245–$500 per technician per month, plus a $5,000–$50,000+ implementation fee and a 12-month contract. A 5-tech boiler service shop can spend $50,000–$70,000+ in year one before add-ons like Marketing Pro and Phones Pro. QuoteIQ Elite is $299/month flat, no per-tech fees, no implementation fee, no contract.
ServiceTitan is the name every boiler service and heating contractor has heard of. It’s also the platform ServiceTitan itself has said, in a BBB response, is “not optimized for companies with 3 or fewer technicians.” Boiler work is emergency-driven — no-heat calls in January, low-pressure lockouts, pilot failures, cracked heat exchangers, combi boiler swaps, annual efficiency tune-ups — and most of it doesn’t come from a 20-technician shop with a dedicated dispatcher and a marketing department. It comes from 2 to 10 techs running boiler inspections, hydronic system flushes, circulator pump replacements, and expansion tank swaps out of a truck.
ServiceTitan prices per technician, not per business — user-reported figures put it at $245 to $500 per tech, per month, on a required 12-month contract, with implementation fees ranging from $5,000 to $50,000+ before a single boiler quote goes out. Want good/better/best repair-vs-replace pricing on a cracked heat exchanger? That’s Pricebook Pro, a separate add-on. Want a dedicated business phone line that survives a January call surge? That’s Phones Pro, reportedly $300–$800/month on top. Want AI photo estimating so a tech can quote a boiler swap from photos on-site? ServiceTitan doesn’t have it — at any price.
This guide doesn’t argue ServiceTitan is bad software. It shows what a growing boiler service company actually pays to run on it — and what QuoteIQ Elite includes natively, for a flat $299/month, with no per-tech fee, no implementation fee, and no annual contract.
ServiceTitan doesn’t publish pricing — every figure below is a user-reported estimate from G2, Capterra, and BBB filings, not a confirmed ServiceTitan rate. Even at the low end, a 5-technician boiler shop lands in five figures before a single job is dispatched.
Subscription + implementation + Pro add-ons, per user-reported figures
No implementation fee. No per-tech fee. No contract.
What ServiceTitan cannot add at any price: AI photo-based estimating for boiler diagnostics and repair quotes, and a Before & After AI Photo Generator. Neither exists natively or through ServiceTitan’s marketplace as of this writing.
A 5-tech boiler service company on ServiceTitan Essentials reportedly spends $50,000–$70,000+ in Year 1 once the implementation fee and Pro add-ons are counted — on a required 12-month contract. QuoteIQ Elite is $299/mo flat, includes tiered repair-or-replace pricing, a dedicated business phone, 24/7 AI call answering, and photo-based estimating natively, with no implementation fee and no contract. All ServiceTitan figures above are user-reported and unverified — ServiceTitan requires a sales call for an actual quote.
| Feature | ServiceTitan | QuoteIQ Elite ($299/mo) |
|---|---|---|
| Tiered Repair-or-Replace Pricing | ⚠ Pricebook Pro add-on ($200–$500+/mo) | ✓ Options Estimates — all plans |
| Satellite Property/Roof Measurement | ⚠ EagleView integration (paid add-on) | ✓ MapMeasure Pro — included |
| AI Natural Language CRM Control | ⚠ Atlas / Titan Intelligence (enterprise-tier feature) | ✓ AI Autopilot — 35 tools, all plans |
| Customer Self-Scheduling (24/7) | ⚠ Scheduling Pro add-on | ✓ InstaSchedule — Elite and above |
| AI Photo-Based Estimating | ✗ Not available at any price | ✓ AI Estimator — all plans |
| Before/After AI Photo Generator | ✗ Not available at any price | ✓ Included — all plans |
| Dedicated Business Phone (In-App) | ⚠ Phones Pro add-on (~$300–$800/mo reported) | ✓ ClientHub — Pro and above |
| Call Tracking & Marketing Attribution | ⚠ Marketing Pro add-on | ✓ Business Analytics Dashboard — included |
| Live GPS Fleet Tracking | ✓ Included | ✓ Included — no per-vehicle fee |
| Inventory Management (Parts & Equipment) | ✓ Included | ✓ Elite and above |
| Free Trial | ✗ None — sales demo required | ✓ 14 days, all plans |
| Published, Transparent Pricing | ✗ Custom-quoted, sales call required | ✓ Published on myquoteiq.com/pricing |
| Contract Term | ✗ 12+ month contract required | ✓ Month-to-month |
| QuickBooks Desktop Sync | ✓ Supported | ✗ Online only |
| ⚠ = available via a paid add-on or higher tier, not included on base plans · ✗ = not available at any price · QuickBooks Desktop is a genuine ServiceTitan advantage — QuoteIQ supports QuickBooks Online only. | ||
Being fair matters. ServiceTitan has real strengths — they just aren’t features most boiler service companies under 20 techs will use enough to justify the price.
A walkthrough of quoting, scheduling, and dispatching a heating service job end to end.
“Invested significant time in setup and learning” before seeing value.
G2 Verified Review Long Onboarding“Not optimized for companies with 3 or fewer technicians.”
ServiceTitan’s own BBB response Not Built for Small Shops3–12 month implementation timelines before a shop is fully operational, with $5,000–$50,000+ upfront costs.
Compiled from Capterra & industry review sources High Upfront Cost“InstaQuote and InstaSchedule are a game changer for any business that is serious about scaling to the next level!”
Mavidan · App Store · Verified Review“From scheduling to invoicing, this app handles everything, making home service businesses grow faster.”
Naquin Parrish · App Store · Verified Review“I hesitated at the price, but the support team & constant updates made me feel valued and confident in using it.”
constancewattersi · App Store · Verified ReviewMike built QuoteIQ’s pricing and estimating tools around how field techs actually quote jobs on-site — including how a heating tech should be able to price a boiler repair-or-replace decision from photos, in minutes, without waiting on office staff to build a formal proposal.
Justin has spent years teaching home service operators how to price and grow through ForeverSelfEmployed, with a focus on why per-technician software pricing punishes growing shops right when they need to scale their tech count fastest.
The only reasons to stay are enterprise-scale dispatch needs and QuickBooks Desktop dependency. Brand recognition and a 12-year track record are marketing wins for ServiceTitan — not product wins for a 2–10 tech boiler service company paying for features it can’t use.
ServiceTitan doesn’t publish pricing. User-reported figures put its Essentials tier at roughly $245–$500 per technician, per month, plus a one-time implementation fee reported between $5,000 and $50,000+. A 5-technician shop’s reported Year 1 true cost, including Pro add-ons, commonly lands between $50,000 and $70,000.
ServiceTitan offers this through Pricebook Pro, a separate add-on module reportedly priced at $200–$500+ per month. QuoteIQ includes Options Estimates, its version of tiered good/better/best pricing, on every plan at no extra cost.
Not natively on base plans. Phones Pro is a separate add-on module with user-reported pricing around $300–$800 per month. QuoteIQ’s ClientHub includes a dedicated in-app business phone on Pro and above with no per-line fee.
No. AI photo-based estimating is not available on ServiceTitan natively or through its marketplace at any price. QuoteIQ’s AI Estimator generates a line-itemized quote directly from job-site photos on every plan.
Yes. ServiceTitan requires a 12+ month annual contract, and early termination fees have been reported between $5,000 and $20,000+. QuoteIQ is month-to-month with no contract.
ServiceTitan itself has stated, in a BBB response, that its platform is not optimized for companies with 3 or fewer technicians. It’s generally considered a better fit for operations with 20 or more techs.
Self-scheduling exists through Scheduling Pro, a separate paid add-on. QuoteIQ’s InstaSchedule includes 24/7 customer self-scheduling against a live calendar on Elite and above, with no separate module to purchase.
No. ServiceTitan requires a sales demo before you can see pricing or use the platform. QuoteIQ offers a 14-day free trial on every plan.
Virtual Call Team answers inbound calls 24/7 and can place outbound follow-ups, included on QuoteIQ Elite. This handles after-hours no-heat and no-hot-water emergency calls without a technician needing to be on-call for the phone itself.
ServiceTitan’s enterprise dispatch board and reporting suite are more advanced for large, multi-crew operations, and it natively supports QuickBooks Desktop, which QuoteIQ does not. For shops running 20+ technicians with dedicated office staff, that depth can be worth the cost.
Most boiler service companies can be quoting jobs the same day they sign up. AI Smart Import automatically maps customer and job data from an exported CSV, so there’s no manual field mapping required.
Both platforms include inventory management. ServiceTitan includes it natively across its plans, and QuoteIQ includes it on Elite and above — useful for tracking circulator pumps, expansion tanks, and other boiler parts stock.
Tiered repair-or-replace pricing, AI photo estimating, a dedicated business phone, and 24/7 call answering — all included on QuoteIQ Elite at $299/mo. No per-technician fees. No implementation fee. No 12-month contract.
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