QuoteIQ

🔧 #1 Appliance Repair Software — 2026

Best Software for Appliance Repair Businesses

Published June 2026 · Updated October 2026

Diagnostic documentation, Good/Better/Best repair pricing, parts inventory, service-call scheduling, and customer follow-up — all in one platform built for appliance repair companies. Plans start at $29.99/month.

40,000+Contractors
4.7★4,100+ Reviews
$29.99Starting Price / Mo
55AI Autopilot Tools
Quick Answer

The best software for appliance repair businesses in 2026 is QuoteIQ. It combines Good/Better/Best repair estimates, photo documentation of model and serial plates, parts inventory, job costing, AI call answering, invoicing, and review automation in one app. Plans cost $29.99, $99.99, $199.99, $299.99, and $699.99 per month for 1, 2, 4, 10, and 20 users, extra users are $25 per user per month, and every plan starts with a 14-day free trial of the plan you choose.

TL;DR: QuoteIQ is our pick for appliance repair shops in 2026, with plans from $29.99 to $699.99 a month for 1 to 20 users and extra users at $25 a month. Quote three repair tiers with Options Estimates, photograph model and serial plates in QuoteIQ Cam, track van stock with Inventory Management on Elite, see margin per call with Job Costing on Pro, catch after-hours emergency calls 24/7 with Virtual Call Team, book against real availability with InstaSchedule, and earn reviews with Review Multiplier. Check CPSC recalls before quoting, and follow EPA Section 608 rules on sealed refrigeration systems.

Why It Matters

Why Appliance Repair Needs Purpose-Built Software

Appliance repair is one of the most demanding home service trades from an operational standpoint. A single technician might diagnose a refrigerator compressor failure, replace a washing machine control board, troubleshoot a dishwasher drain pump, and install a new range igniter — all before lunch. The variety of brands, models, and failure modes means that every service call requires different parts, different pricing, and different documentation. Managing all of that with spreadsheets, paper invoices, and text message reminders is a recipe for lost revenue and missed callbacks. QuoteIQ’s appliance repair software was built to replace that patchwork with a single platform designed for field service professionals.

The best software for appliance repair businesses handles the full lifecycle of a service call: lead capture, diagnostic documentation, tiered repair pricing, parts tracking, scheduling, invoicing, payment collection, and automated review requests. QuoteIQ’s feature set covers every one of those steps from a single mobile app, with each tool unlocked by plan tier. Co-founded by Mike Vidan and Justin Rogers, two home service business operators who built the platform around the workflows they used in their own companies, QuoteIQ is trusted by 40,000+ contractors and rated 4.7 stars across 4,100+ App Store and Google Play reviews. If you are searching for the best software for appliance repair businesses in 2026, this is a platform designed around how field technicians actually work.

Options Estimates let you present Good, Better, and Best repair tiers on a single proposal. A homeowner calling about a noisy dryer might see a basic drum roller replacement at $185, a mid-tier option that adds belt and idler pulley service at $295, and a premium option with a full preventive maintenance package at $440. That kind of transparent tiered pricing — presented professionally from your phone — gives customers a reason to choose up instead of shopping your quote around town.

Property Street View and MapMeasure Pro (Beginner plan and above) let you look at a property before the truck rolls, so your tech arrives knowing about parking, access, and stairs. Inventory Management (Elite plan and above) logs every compressor, control board, heating element, and drain pump across your trucks and warehouse — so you know what is on hand and what needs to be reordered before Monday morning. The Pipelines & Deals CRM (Elite plan and above) tracks bigger opportunities like property management contracts from first call to signed agreement.

Mike Vidan and Justin Rogers share operational strategies for home service contractors on YouTube — Mike with 580,000+ subscribers on his Mike-Vidan channel and Justin with 743,000+ subscribers on ForeverSelfEmployed. Their approach to building QuoteIQ comes from firsthand experience running crews, managing materials, and dealing with the reality that a missed callback on a $200 to $400 service ticket is revenue that walks straight to the next shop on Google.

The Before & After Photo Editor inside QuoteIQ Cam lets technicians pair real photos of an appliance before and after the repair — strong assets for Google Business Profile posts and dispute protection. Contract attachments (Beginner plan and above) let you include manufacturer warranty disclaimers, liability waivers, and service agreement terms on every estimate, and e-signatures let the homeowner approve on their phone so everything is documented.

According to the Bureau of Labor Statistics occupational wage data, home appliance repair is a skilled trade with a national mean wage above $24 an hour, and modern appliances keep adding electronic controls that demand trained diagnostics. The U.S. Small Business Administration publishes guidance on managing finances, employees, and compliance as a small business grows — exactly the work a field service CRM is meant to organize. For appliance repair companies servicing refrigeration equipment, the EPA’s Section 608 program prohibits intentionally venting refrigerants during service, which is why a documented, photo-backed job record matters.

Finding the best software for appliance repair businesses means evaluating how well a platform handles the unique demands of the trade — multi-brand diagnostics, flat-rate parts pricing, warranty documentation, and the unpredictable scheduling that comes with emergency repair work. Many field service tools were shaped around recurring route work, where jobs repeat and pricing is predictable. Appliance repair is different. A technician diagnosing a refrigerator at 9 AM and a washer at 11 AM needs a system that can store model and serial details, track unique part numbers, and generate professional estimates with model-specific line items — all from a phone in the customer’s kitchen.

Many homeowners now choose to repair premium appliances rather than replace them, because a few-hundred-dollar repair is an easy yes next to the cost of a new built-in refrigerator or range. That reality means more homeowners are calling for service, and the companies equipped to respond fast, price accurately, and document professionally will capture the largest share of that demand. QuoteIQ positions your appliance repair business to do exactly that — catch every call with Virtual Call Team, price with confidence using tiered estimates, and document every repair with QuoteIQ Cam.

29,950

Home appliance repairers were employed nationally in May 2023, earning a mean of $24.35 an hour ($50,640 a year), according to BLS Occupational Employment and Wage Statistics. More than 12,000 of them worked in personal and household goods repair shops — the independent operators this guide is written for.

The Short Version: QuoteIQ is the best software for appliance repair businesses in 2026, combining Good/Better/Best repair pricing, parts inventory, diagnostic photo documentation, and AI-powered tools in one platform starting at $29.99/month. It replaces the four to six separate apps many appliance repair companies juggle — one login, one bill, and each tool unlocked by the plan you choose.

Core Toolkit

Appliance Repair Features That Drive Revenue

Every card below is a native QuoteIQ tool — no third-party subscription required. Where a feature starts on a specific plan, the card says so, so you can match tools to the tier your shop needs.

💰

Options Estimates

Present Good, Better, and Best repair tiers on one proposal. A dryer repair can quote at $185 basic or $440 premium with full preventive service, and the homeowner picks the level that fits. Included on every plan. See Options Estimates →

🛰️

Street View & MapMeasure Pro

Preview satellite and street-level imagery of the property before your tech leaves the shop — parking, access, and entry points — starting on the Beginner plan. Explore MapMeasure Pro →

📦

Parts Inventory

Track every control board, compressor, heating element, and drain pump across trucks and the warehouse, with In Stock, Low, and Out indicators against your reorder points. Elite plan and above. See Inventory Management →

💵

Per-Repair Job Costing

See your exact margin on every service call: total price minus labor minus expenses equals profit. Know whether that $320 dishwasher repair actually made you money. Pro plan and above. See Job Costing →

📈

Upsell with Packages

Bundle related appliance services into packages — Complete Kitchen Appliance Tune-Up, Laundry Suite Service, or Whole-Home Preventive Maintenance — and add them to any estimate in one tap. See Package Estimates →

📸

Before & After Photos

Pair real before and after photos of the appliance for Google Business Profile posts, social proof, and dispute protection, or generate an AI preview for visible installs. See the AI Image Generator →

📅

Smart Scheduling

Drag-and-drop Day, Week, and Month views with automated appointment reminders, schedule-conflict warnings, and On-The-Way texts on the Pro plan and above. See Scheduling →

🎥

QuoteIQ Cam

Document every service call with photos and video organized by job and date. Capture model numbers, serial plates, error codes, and before/after conditions on the job record. Beginner plan and above. See QuoteIQ Cam →

📋

Service Agreements

Offer annual maintenance plans to homeowners and property managers. As an example, 50 agreements at $15/month add up to $9,000 a year in recurring billing. See Invoice Subscriptions →

🤖

AI Autopilot

Tell QuoteIQ what you need in plain English: “Create an estimate for Mrs. Chen — refrigerator compressor replacement and water filter change at 48 Oak Street.” 55 integrated tools across 13 categories, by voice or text. See AI Autopilot →

📞

Virtual Call Team

AI answers your business line 24/7, qualifies leads, filters spam, records and transcribes every call, and sends you a summary so the office can book the visit. Usage is metered in IQ Credits. See Virtual Call Team →

🔄

Pipelines & Deals

Track bigger opportunities — builder accounts, landlords, property managers — through custom stages with probability-weighted forecasting. Elite plan and above. See Pipelines & Deals →

Workflow

A Day in the Life — Running an Appliance Repair Company on QuoteIQ

Here is how a typical day can look for an appliance repair company using QuoteIQ to manage every service call from first ring to five-star review. The dollar figures are illustrative examples, not guarantees.

1

Morning Planning and Routes

At 7:15 AM, the office manager opens QuoteIQ’s scheduling calendar and reviews the six service calls booked for the day, each assigned to a technician with the appliance type and reported symptoms in the job notes. On the Elite plan, Route Optimization orders the stops to cut drive time, and the calendar’s travel ribbon shows the road distance between each call. Property Street View gives the tech a look at the address before he leaves the shop.

2

On-Site Diagnostics and Documentation

The first tech arrives at a refrigerator that stopped cooling overnight. He opens QuoteIQ Cam and photographs the model plate, the condenser coils, and the compressor area, all saved to the job record by date. He runs diagnostics, identifies a failed start relay and overload protector, and photographs the faulty components. Every image stays in the customer’s file for warranty documentation and dispute protection.

3

Tiered Pricing and On-Site Close

From his phone, the tech builds an Options Estimate with three tiers: basic relay and overload replacement at $195, a mid-tier option adding condenser coil cleaning and thermostat calibration at $320, and a premium option with full sealed-system performance checks at $485. The homeowner reviews the estimate on her phone, picks the premium option, and approves it with an e-signature. The Before & After Photo Editor pairs the before and after shots for the company’s Google Business Profile.

4

The Upsell: A Kitchen Tune-Up Package

While closing the refrigerator repair, the tech notices the dishwasher door seal is worn and the oven igniter is slow to light. He pulls up a Package Estimate — the Full Kitchen Appliance Tune-Up for $680 — which bundles the dishwasher seal, oven igniter, and a range hood filter change. The homeowner adds it. Job Costing later shows $194 in parts and 2.5 hours of labor on the package, a healthy margin on work that was already in the house.

5

Per-Repair Costing and Profitability

Back at the shop, the owner reviews every completed call in Job Costing. The refrigerator job brought in $485 with $127 in parts and $42 in drive cost. The dishwasher motor replacement across town came in at $260 with $94 in parts. Expense Tracking logs fuel, tolls, and supply-house runs against each job so nothing slips through the cracks, and Business Analytics shows which appliance categories produce the highest margins and which zip codes produce the most repeat customers.

6

End of Week: Reviews, Campaigns, and Growth

Every customer who paid online this week was sent straight to the company’s review page by Review Multiplier the moment the payment went through. On Friday, the owner sends a mass text and email campaign (Elite plan and above) reminding past customers that summer is peak season for refrigerator failures and offering a discount on preventive inspections. Business Analytics confirms the week’s collected revenue, completed calls, and average ticket in one dashboard.

That entire workflow — from scheduling to documentation to tiered pricing to upsell to job costing to review collection — happens inside one platform. No appliance repair spreadsheet. No separate CompanyCam subscription for photos. No second phone for the business line on the Pro plan and above, thanks to ClientHub. That is why QuoteIQ is a strong fit for independent operators and growing teams alike.

“When you price hourly, your income is directly capped by your hours. Flat-rate pricing breaks that ceiling because you’re pricing the outcome, not the clock.”

— Mike Vidan, Co-Founder of QuoteIQ · Full insights →

How a Service Call Flows Through QuoteIQ

  1. Capture the call — Virtual Call Team answers 24/7 and sends a summary with the caller’s name, appliance type, symptoms, and address, so your office can book the visit in the calendar.
  2. Diagnose and document — Your tech photographs the appliance with QuoteIQ Cam, records model and serial numbers, and attaches findings to the job record.
  3. Price with Options Estimates — Present Good, Better, and Best repair tiers from your phone; the customer reviews, selects, and signs on the spot.
  4. Complete and invoice — Convert the approved estimate to an invoice in one tap. Customers pay online by card, ACH bank transfer, Apple Pay, or Google Pay, and Job Costing shows your margin on the Pro plan and above.
  5. Collect the review — Review Multiplier sends the customer to your review page as soon as they pay online, building your reputation without manual effort.
Side by Side

Appliance Repair CRM Comparison — 2026

Before choosing software for your appliance repair operation, compare what each platform lists at its published price. Every competitor figure below was checked against the vendor’s own pricing page on October 8, 2026; anything a vendor does not publish is marked that way rather than guessed. For deeper head-to-head breakdowns, browse the QuoteIQ comparison library.

What You NeedQuoteIQJobberHousecall Pro
Starting price$29.99/mo — Essentials, 1 userCore: $29/mo billed annually, $49/mo with no commitment (1 user)Basic: $59/mo billed annually, $79/mo monthly (1 user)
Plan for a small teamPro — $199.99/mo or $1,999.99/yr, 4 usersGrow, 5 users — $259/mo on a 1-year commitment, $229/mo billed annuallyEssentials, 5 users — $149/mo billed annually (monthly rate on their pricing page)
Extra users$25 per user/mo on any paid plan$29 per user/mo$35 per user/mo on Max (8 users included)
Good/Better/Best quotingOptions Estimates — every planOptional line items and add-ons — Grow and PlusSales proposal tool — Max plan
Parts inventoryNative Inventory Management — Elite and MaxNot listed on its pricing pageNot listed on its pricing page
Job costingPro and aboveGrow and aboveListed from the Basic plan
Route optimizationRoute Optimization — Elite and MaxRouting listed in its plan feature tableRoute optimization — Max plan
AI call answeringVirtual Call Team on every plan, metered in IQ CreditsReceptionist add-on at $29/mo; included on PlusCSR AI listed; pricing not shown on the pricing page
Sales pipelinePipelines & Deals — Elite (5 pipelines) and Max (unlimited)Pipeline add-on at $49/mo; included on PlusPipeline listed; pricing not shown on the pricing page
Customer self-quotingInstaQuote — Elite and MaxOnline booking and request formsOnline booking on every plan
Free trial14 days, full access to the plan you choose14 days with Grow features14 days with MAX features
ContractMonth-to-month, cancel anytimeNo-commitment monthly, 1-year commitment, or annual prepaidNo long-term contracts

Sources checked October 8, 2026: QuoteIQ, Jobber, and Housecall Pro public pricing pages. ServiceTitan does not publish plan prices; its Starter, Essentials, and The Works plans show a “Request Pricing” button and per-technician quotes, so it is left out of the price rows.

For appliance repair businesses running one to twenty technicians, the trade-offs are clear. QuoteIQ Pro at $199.99 per month covers four users with tiered estimates, QuoteIQ Cam, job costing, QuickBooks Online sync, and a dedicated ClientHub business line. Parts inventory, route optimization, and self-scheduling arrive on Elite at $299.99 per month with ten users included. On Jobber, a five-user Grow plan lists at $259 a month on a 1-year commitment or $229 a month billed annually, and its AI Receptionist and Pipeline are add-ons below the Plus tier. Housecall Pro lists its five-user Essentials plan at $149 a month billed annually, with route optimization and its sales proposal tool on the Max plan. ServiceTitan quotes per technician through its sales team, so get a written quote before you compare.

When appliance repair owners compare platforms, the decision usually comes down to what is included versus what costs extra. Self-quoting is a good example: some shops bolt a separate quoting tool onto their CRM, such as ResponsiBid, whose paid Scaling and Pro plans list at $179 and $229 per month plus a one-time setup fee. QuoteIQ’s InstaQuote and InstaSchedule are built into the Elite plan instead, so the quote, the booking, and the job live in one record. Count the add-ons, extra seats, and separate logins you would need — not just the base price — before you decide.

The software your appliance repair company uses directly affects your close rate, your average ticket, and your reputation. A technician who can pull up a professional three-tier estimate on his phone while standing next to a broken dishwasher closes more often than one who has to go back to the office and email a quote tomorrow. That speed advantage is exactly what tiered repair estimates deliver, and it is one of the reasons appliance repair professionals choose QuoteIQ for their trade.

$25

QuoteIQ’s price for each extra user per month on any paid plan, versus $29 per user on Jobber and $35 per user on Housecall Pro’s Max plan (all three verified on the vendors’ pricing pages, October 8, 2026). For a shop adding three technicians, that gap is $144 to $360 a year.

“If you’re losing two jobs a month because follow-up falls through the cracks, and each job is worth $300, that’s $7,200 a year from one failure point. Most $150,000-plus businesses have four or five failure points like that running simultaneously.”

— Justin Rogers, Co-Founder of QuoteIQ · Full insights →
Buyer’s Checklist

What Appliance Repair Software Must Handle in 2026

Generic field service software can schedule a visit and send an invoice. Appliance repair asks for more, because a single call can involve a diagnostic fee, a parts order, a second visit, a warranty question, and a customer who wants to know whether the machine is even worth fixing. Use this checklist when you evaluate any platform, including QuoteIQ.

1. Model and serial capture on every job

Parts lookups, warranty claims, and recall checks all start with the model and serial plate. Your software should store a clear photo of the plate on the job, not in a technician’s camera roll. QuoteIQ Cam saves photos and video by job and date and keeps them on the customer’s history, so the next tech who visits that address sees what the last one saw. How QuoteIQ Cam organizes job photos.

2. A diagnostic fee that converts into a repair

Most appliance shops charge a trip or diagnostic fee and credit it toward the repair if the customer approves. That needs flexible line items, discounts, and deposits on the estimate. QuoteIQ’s Standard Estimates support markups, discounts, deposits, and sub-items, so the diagnostic credit shows clearly on the paperwork.

3. Parts that link to the price

When a control board’s cost changes, every estimate that uses it should change too. In QuoteIQ, materials on estimates and invoices can link to inventory products, so pricing pulls from the current record, and stock is deducted when the linked invoice is paid in full. Inventory Management runs on the Elite plan and above.

4. A clean path to the second visit

A large share of appliance repairs need a part that is not on the truck. The software has to hold an approved job without a date, track the part order, and get the customer back on the calendar fast. QuoteIQ’s Schedule Later option and drag-and-drop calendar are built for exactly that pattern.

5. Fast answers when the phone rings

A homeowner with a warm refrigerator calls the next shop if nobody answers. Virtual Call Team picks up 24/7, qualifies the caller, and sends you a transcript and summary. On the Pro plan and above, ClientHub gives you a dedicated business number with calling and texting in the app.

6. Proof for warranty and dispute work

Manufacturer warranty work, extended-warranty claims, and the occasional “you broke my floor” complaint all go better with timestamps and photos. Signed estimates with attached terms plus a photo record make the conversation short and factual.

The Real-World Workflow

The Two-Visit Repair: Diagnose, Order Parts, Return

The single most common appliance repair pattern is the two-visit job. The tech diagnoses a failed defrost board or a leaking water inlet valve, the part is not on the truck, and the customer needs a second appointment once it arrives. Shops that handle this well keep the customer informed and the cash moving; shops that handle it badly lose the job to whoever answers the phone next. Here is how to run it in QuoteIQ.

Visit one: diagnose, document, and get approval

The technician photographs the model plate and the failed component in QuoteIQ Cam, then builds the repair estimate with the diagnostic fee credited. If the part is expensive or special-order, he requires a deposit on the estimate so the shop is not carrying the parts risk. The customer signs on their phone, and a deposit paid online moves the estimate to Accepted automatically. Customers can also pay a larger repair in installments through consumer financing with Affirm, Klarna, or Afterpay, which is available on every plan.

Between visits: order, receive, and stay in touch

On the Elite plan and above, the office creates a purchase order in Inventory Management — Draft, Confirmed, then Received — and receiving the order adds the part to stock automatically. The approved job sits on the calendar with Schedule Later, so it is visible without blocking a time slot. When the part lands, the office drags the job onto the calendar, and an automated reminder goes to the customer. On the Pro plan and above, email and text automations can follow up automatically if an estimate sits unanswered.

Visit two: install, invoice, and close the loop

The tech installs the part, photographs the finished repair, and converts the estimate to an invoice in one tap. The deposit already paid is applied, the balance is collected online, and the linked inventory is deducted when the invoice is paid in full. Review Multiplier sends the happy customer to your review page right after payment, and Job Costing shows the true profit across both visits — including the drive time most shops forget to count.

2 trips

A parts-on-order repair means two drives to the same address. At the IRS business mileage rate of 76 cents per mile for July through December 2026, a 30-mile round trip costs about $22.80 each time — roughly $45.60 per two-visit job before labor. Build that into your flat rates, per the IRS standard mileage rates.

Pricing Strategy

Pricing Appliance Repair: Diagnostic Fees, Flat Rates, and Drive Time

Good software cannot fix a bad price list, but it can make a good price list easy to use consistently. Most successful appliance shops combine three pricing layers: a diagnostic or trip fee, flat-rate repair prices by appliance and failure, and optional add-ons presented as tiers.

Layer 1: the diagnostic fee

The diagnostic fee pays for the drive and the first part of the tech’s time, and it filters out tire-kickers. Many shops credit it toward the repair when the customer approves the same day. Put it on every estimate as its own line so the credit is visible — customers trust a shop that shows its math.

Layer 2: flat-rate repair pricing

Flat rates are built from parts cost, a markup, the average labor time for that repair, and your fully loaded hourly cost. The Business Calculators in QuoteIQ give you quick on-the-job math, and the Hourly Rate Calculator on the Pro plan and above helps you set a labor rate that covers wages, vehicles, insurance, and overhead. Save each repair as a price book service so every tech quotes the same number for the same job. For a broader look at how other trades build prices, the home service business calculators hub is a good reference.

Layer 3: tiers and add-ons

This is where Options Estimates and Package Estimates earn their keep. A washer repair can carry a basic fix, a fix plus hoses and a door-boot inspection, and a premium tier with a one-year maintenance agreement. Dryer calls are a natural moment to recommend vent cleaning — you can see typical pricing for that add-on with the dryer vent cleaning cost calculator.

$24.35/hr

The national mean wage for home appliance repairers in May 2023 per BLS wage data. Payroll taxes, vehicle, tools, insurance, and unbilled time push the true cost of a technician hour well above the wage itself, so price labor from your fully loaded cost, not the paycheck.

Once prices are in the system, Job Costing tells you whether they hold up in the real world. If refrigerator sealed-system jobs consistently run long, raise the flat rate or tighten the diagnostic process. If dishwasher pump replacements are fast and profitable, push them in your marketing. And when you invoice, a consistent document helps — the free contractor invoice template shows the line structure many repair shops use before they move invoicing into software.

Documentation & Compliance

Refrigerant Rules, Recalls, and Warranty Work

Appliance repair carries a few rules that general home service businesses rarely think about. None of them are complicated, but all of them are easier with a documented job record.

EPA Section 608 and sealed refrigeration systems

Under the Clean Air Act, EPA’s Section 608 program prohibits intentionally venting refrigerants and their substitutes while servicing, repairing, or disposing of refrigeration and air conditioning equipment, and it runs technician certification with a Type I category for small appliances. If your technicians open sealed systems on refrigerators or freezers, keep their certification current and record the work on the job with photos and notes. QuoteIQ’s inspection forms let you build a checklist for sealed-system calls so the same information is captured every time.

Check recalls before you quote

Before you quote a repair on a model you do not see often, check the CPSC recalls and product safety warnings database. If the unit is under a recall, the homeowner may be entitled to a manufacturer remedy, and telling them earns trust you cannot buy with advertising. Save the model and serial photo in QuoteIQ Cam so the check takes seconds.

Warranty claims and customer expectations

The FTC’s Businessperson’s Guide to Federal Warranty Law explains the difference between full and limited warranties under the Magnuson-Moss Warranty Act, and it notes that warrantors generally cannot void coverage just because a customer used an independent shop or non-branded parts, though they can deny coverage for damage those parts or services caused. Attach your own labor warranty terms to every estimate with contract attachments so customers know what you cover and for how long.

Haul-away and replacement jobs

When a customer chooses replacement over repair, old refrigerators and freezers should be disposed of responsibly. The EPA’s Responsible Appliance Disposal program partners with utilities, retailers, and manufacturers on refrigerated appliance disposal. Add haul-away as a line item or package so it is priced, documented, and invoiced like any other service.

3–7 years

How long the IRS says to keep most business records: 3 years in the general case, 4 years for employment tax records, and up to 7 years in specific situations such as a bad debt deduction, per its record retention guidance. QuoteIQ keeps job records in the cloud and lets you export your data on every plan.

Team

Managing Your Appliance Repair Crew

Whether you run a solo van or manage ten technicians, the way you assign work matters more in appliance repair than in most trades, because skills vary dramatically by appliance type. A tech certified for sealed refrigeration systems is not interchangeable with a tech who specializes in gas ranges. On the Pro plan and above, you assign each job to the right person from the calendar, and the calendar can be filtered by employee so you see one tech’s day at a glance. On the Elite plan and above, EmployeeHub adds Time Tracker Pro for GPS clock-in and hours per job, live GPS location tracking that shows techs only while they are clocked in and uses their phones instead of per-vehicle hardware, and team chat for one-on-one and group messages. Hours export to the payroll system you already use. Here is how a growing appliance repair company might structure its team:

Crew A

Senior Diagnostics Tech

Handles complex jobs: compressor and sealed-system work, control board swaps, intermittent electronic faults. Runs four to five calls a day on higher-value tickets. Gets routed first with Route Optimization and presents tiered pricing on every call.

Crew B

Volume Repair Tech

Handles high-volume routine repairs: dryer belts, dishwasher pumps, oven igniters, washer lid switches. Runs six to eight calls a day on tickets in the $180 to $250 range. Uses Quick Estimates for speed and QuoteIQ Cam to document each repair before leaving the house.

Office

Sales and Service Coordinator

Books calls, chases parts, and sells maintenance agreements and replacement installs. Works the Deals pipeline for property management leads, while roles and permissions control which financial screens each person can see.

Growth

Appliance Repair Growth Strategy — Three Revenue Channels

The figures in this section are worked examples to show the math. Plug in your own call volume and ticket size to see what each channel is worth to your shop.

Channel 1: Emergency and On-Demand Repairs

Emergency appliance repair is the bread-and-butter revenue stream. A refrigerator that stops cooling on a Tuesday evening is not a job the homeowner can schedule for next week — they need someone today or tomorrow. The company that responds first and quotes professionally wins the job most of the time. Virtual Call Team answers after-hours calls and sends you the details. A shareable online booking page, available on every plan, lets homeowners request a time from your website or Google profile, and InstaSchedule on the Elite plan and above lets customers book against your real availability right after quoting. InstaQuote gives them a price for common repairs before the technician arrives. As an example, an average ticket of $280 across 25 emergency calls per month works out to $84,000 per year.

Channel 2: Maintenance Agreements and Recurring Revenue

Property managers, landlords, and homeowners with premium appliances are ideal candidates for maintenance plans. A homeowner who just paid $485 to fix a refrigerator is receptive to a plan that catches problems before they become emergencies. Offer a quarterly inspection at $35 per visit and bill it automatically with Invoice Subscriptions. Sixty agreements at $140 per year generate $8,400 in predictable recurring revenue — plus the upsell opportunities found during every visit. On the Pro plan and above, an Invoice Paid email or text automation can send a renewal reminder 11 months later, and on the Elite plan and above, mass campaigns re-engage lapsed customers with seasonal offers.

Channel 3: Property Management and Commercial Accounts

Property management companies managing 50 to 500 units need a reliable appliance repair partner on speed dial. Use Pipelines & Deals to track every property management lead with probability-weighted values. A single account covering 120 rental units at an example average of $450 per unit per year in repairs is worth $54,000 a year. Inspection forms standardize move-in and move-out appliance condition reports, and the Client Portal on the Pro plan and above lets property managers view estimates, approve work, pay invoices, and request service without calling your office.

Across all three channels, growth depends on speed, documentation, and follow-up. The best software for appliance repair businesses handles all three without multiple logins, multiple subscriptions, or manual data transfer between disconnected tools. QuoteIQ connects every step — from the first call to the five-star review — in a single platform your technician runs from one mobile device.

Shops that put the right system in place usually see the change in their numbers quickly: higher average tickets from tiered pricing, faster responses from AI call answering, more reviews from automated requests, and less office time spent on invoicing and payment chasing. If a shop is losing two to four jobs a week to faster competitors and the average call is worth $200 to $400, that gap adds up to roughly $20,000 to $80,000 a year.

$8,400

Recurring revenue from 60 maintenance agreements at $140 a year ($35 per quarterly visit), billed automatically through Invoice Subscriptions — before counting a single upsell found during those visits.

Measure What Matters

Appliance Repair KPIs to Track Every Week

Software earns its subscription when it shows you where money leaks. These are the numbers worth reviewing every Monday, and where to find each one in QuoteIQ.

KPIWhy It Matters in Appliance RepairWhere to Track It
First-visit completion rateEvery second trip costs drive time and delays payment. Low rates usually mean the wrong parts are on the truck.Jobs list filters and job history; inventory usage on Elite
Average ticketShows whether techs present tiers and packages or default to the cheapest fix.Business Analytics sales metrics
Estimate close rateA falling close rate on sealed-system or board jobs often signals pricing or presentation problems.Analytics conversion metrics
Margin per job typeTells you which repairs to market and which to re-price.Job Costing (Pro and above)
Callback rateRepeat visits for the same fault destroy margin and reviews.Customer job history in QuoteIQ Cam and notes
Days to paymentCash flow matters when you carry parts inventory.Invoicing reminders and outstanding totals
Parts on hand valueToo much stock ties up cash; too little causes second visits.Inventory analytics (Elite and above)

If you would rather ask than click, AI Autopilot can pull revenue, service performance, and month-by-month breakdowns in plain language — “What was my average dishwasher ticket last month versus the month before?” — and Ask AI Reports builds a report on request. Both run on the IQ Credits included with every plan.

Choose Your Tier

Which QuoteIQ Plan Fits Your Appliance Repair Shop?

Pick the plan by the number of people who need a login and the tools your jobs actually use. You can add extra users for $25 per user per month on any paid plan instead of jumping a tier, and upgrades take effect immediately.

Your ShopBest-Fit PlanWhy
Solo tech, getting startedEssentials — $29.99/moAll four estimate types, invoicing, online payments, scheduling, and AI tools for one user.
Solo tech plus helperBeginner — $99.99/moTwo users, QuoteIQ Cam for model-plate and repair photos, MapMeasure Pro, Expense Tracking, and Advanced Analytics.
Two to four techsPro — $199.99/moFour users, Job Costing, ClientHub business line, automations, Client Portal, and QuickBooks Online sync.
Five to ten techs with van stockElite — $299.99/moTen users, Inventory Management, Route Optimization, EmployeeHub with GPS, InstaQuote, InstaSchedule, and Pipelines.
Multi-crew or multi-locationMax — $699.99/moTwenty users, crew management, Sales Team Tracker, AI Website Builder included, and up to four additional businesses.
Switching

Moving Your Appliance Repair Business Off Paper or Another CRM

The hardest part of new software is getting your history into it. QuoteIQ’s AI Smart Import reads a CSV export from your old system — or a spreadsheet you kept yourself — and maps the columns to QuoteIQ fields, with a review step so you can correct anything before it lands. You can import contacts, your price book of repair services, estimates, invoices, and jobs, and pull contacts straight from your phone’s address book.

If you would rather hand the setup to someone else, QuoteIQ offers Done-For-You setup at $299.99 or $999.99 one time, covering contact import, price book setup, and a one-on-one onboarding session. Most appliance shops start by loading their twenty most common repairs as flat-rate services, then building Good/Better/Best templates for refrigerators, washers, dryers, dishwashers, and ranges. After that, every tech quotes from the same playbook on day one.

Plan the cutover for a slow week, keep your old system read-only for a month, and run your first week of invoices through online payments so customers get used to paying from a link. QuoteIQ works on iPhone, Android, and the web with full mobile and web access, so the office and the field are always looking at the same job.

The Full Platform

Every Tool an Appliance Repair Business Needs — In One Platform

QuoteIQ replaces the four to six separate apps many appliance repair companies use. Every feature below is built into the platform — no required integrations — and each one is unlocked by the plan you choose. From diagnostic documentation to automated follow-up, the tools live in one app with one login and one monthly bill.

That is 52 tools in a single platform, accessible from any phone, tablet, or desktop. Every feature connects — your estimate becomes an invoice, your invoice takes an online payment, the payment sends the customer to your review page, and the review builds the reputation that drives the next service call. That connected loop is why technicians and owners searching for the best software for appliance repair businesses keep landing on QuoteIQ.

Pricing

QuoteIQ Pricing for Appliance Repair Businesses

Prices below are QuoteIQ’s current published rates for new subscriptions, checked on the QuoteIQ pricing page on October 8, 2026. Annual billing costs ten times the monthly price, so you get two months free.

PlanMonthlyAnnualUsers IncludedIQ Credits / MoKey Additions for Appliance Repair
Essentials$29.99$299.991500Estimates of all four types, invoicing, online payments, scheduling, AI tools
Beginner$99.99$999.9921,500QuoteIQ Cam, MapMeasure Pro, Expense Tracking, Advanced Analytics
Pro (most popular)$199.99$1,999.9943,000Job Costing, ClientHub, automations, Client Portal, QuickBooks Online
Elite$299.99$2,999.99105,000Inventory, Route Optimization, EmployeeHub, InstaQuote, InstaSchedule, Pipelines
Max$699.99$6,999.99208,000Crew management, Sales Team Tracker, AI Website Builder, 4 additional businesses

Every plan includes a 14-day free trial with full access to the features of the plan you choose. There are no long-term contracts, and you can cancel anytime. Extra users are $25 per user per month on any paid plan, and existing subscribers keep their price under QuoteIQ’s Price-Lock Guarantee for as long as they stay on the same plan.

For a solo appliance technician running four to six calls per day, Essentials at $29.99 per month covers quoting, scheduling, invoicing, and online payments. Adding a helper and photo documentation points to Beginner at $99.99. As the operation grows to two to four techs, Pro at $199.99 per month adds job costing, a ClientHub business phone line, and four user seats.

Elite at $299.99 per month supports ten users and adds inventory management, route optimization, InstaQuote, and InstaSchedule. Max at $699.99 per month includes twenty users, crew management, and up to four additional businesses for multi-location appliance repair operations. GPS tracking runs on your team’s phones, so there are no per-vehicle fees.

2 months

Saved with annual billing on any QuoteIQ plan — for example, Elite costs $2,999.99 a year instead of $3,599.88 paid month to month, a difference of $599.89.

FAQ

Frequently Asked Questions About Appliance Repair Software

What is the best software for appliance repair businesses in 2026?▾

QuoteIQ is the best software for appliance repair businesses in 2026 because it puts tiered repair quoting, photo documentation, parts inventory, job costing, AI call answering, invoicing, and review automation in one app starting at $29.99 a month. Technicians build Good/Better/Best repair options with Options Estimates, capture model and serial plates in QuoteIQ Cam on the Beginner plan and above, and manage van stock with Inventory Management on Elite. Owners see true margin per call with Job Costing on Pro, and Virtual Call Team answers the phone 24/7 on every plan. QuoteIQ is trusted by 40,000+ contractors and rated 4.7 stars across 4,100+ App Store and Google Play reviews. Appliance repair is a skilled trade — BLS wage data counted 29,950 home appliance repairers nationally in May 2023 — so the right system should match how technicians actually diagnose, quote, and get paid. Compare every tier on the QuoteIQ pricing page.

How much does appliance repair software cost per month?▾

Appliance repair software typically costs from about $29 to several hundred dollars a month, depending on users and features. QuoteIQ’s plans are $29.99 (Essentials, 1 user), $99.99 (Beginner, 2 users), $199.99 (Pro, 4 users), $299.99 (Elite, 10 users), and $699.99 (Max, 20 users) per month, and annual billing costs ten times the monthly price. Extra users are $25 per user per month on any paid plan. For comparison, Jobber’s Core plan lists at $29 per month billed annually and Housecall Pro’s Basic plan at $59 per month billed annually, both for one user, per their pricing pages on October 8, 2026. The bigger cost driver is what each tier includes: on QuoteIQ, Job Costing starts on Pro, while Inventory Management and Route Optimization start on Elite. Count add-ons, extra seats, and payment processing too — the SBA’s guide to managing a small business is a useful budgeting reference.

What appliance repair software tracks parts inventory across service vans?▾

QuoteIQ tracks parts inventory across service vans with native Inventory Management on the Elite plan ($299.99 a month, 10 users) and the Max plan. It has five modules — Products, Locations, Suppliers, Orders, and Transactions — so each truck and the warehouse can be its own location, with In Stock, Low, and Out indicators against reorder points. Purchase orders move from Draft to Confirmed to Received, and receiving an order adds the parts to stock automatically. Materials on estimates and invoices link to inventory products, so prices stay current, and stock is deducted when the linked invoice is paid in full — a deposit alone does not move stock. Pair it with Job Costing to see parts cost against labor on every call, and with QuoteIQ Cam to photograph model plates for accurate part lookups. Before ordering a part for an unfamiliar model, check the CPSC recalls database in case the unit is under a recall.

How do appliance repair technicians create Good-Better-Best repair estimates?▾

Appliance repair technicians create Good-Better-Best estimates by presenting three priced repair tiers on one proposal, and QuoteIQ’s Options Estimates do this on every plan, starting at $29.99 a month. A dryer call might show a $185 drum-roller fix, a $295 option that adds belt and idler pulley service, and a $440 premium tier with full preventive maintenance. The homeowner picks a tier on their phone and approves it with an e-signature. Package Estimates bundle related work, like a kitchen appliance tune-up, and the AI Estimator can draft line items from photos. Save your most common repairs as price book services so every technician quotes the same number for the same job, and use the Business Calculators for quick math in the field. Build drive time into every tier: the IRS business mileage rate is 76 cents per mile for July through December 2026, so a 30-mile round trip costs about $22.80.

Is QuoteIQ cheaper than Jobber for appliance repair?▾

For a small team, QuoteIQ is generally less expensive than Jobber at list price, though the right answer depends on the features you need. QuoteIQ Pro is $199.99 per month for four users, with job costing, a ClientHub business line, and QuickBooks Online sync; Jobber’s five-user Grow plan lists at $259 per month on a 1-year commitment or $229 per month billed annually, per Jobber’s pricing page on October 8, 2026. Extra users cost $25 per month on QuoteIQ and $29 on Jobber. QuoteIQ’s Virtual Call Team runs on every plan through IQ Credits, while Jobber lists its Receptionist as a $29 per month add-on below its Plus tier. Parts inventory and route optimization start on QuoteIQ’s Elite plan at $299.99 for ten users. Review the Pro plan details and the QuoteIQ comparison library, confirm every competitor price on the vendor’s own site before you decide, and use the SBA’s small business management guidance to weigh software against your other operating costs.

How can an appliance repair company answer service calls after hours?▾

An appliance repair company can answer after-hours calls with an AI phone agent, and QuoteIQ’s Virtual Call Team does this 24/7 on every plan. It greets callers, qualifies leads, filters spam, records and transcribes every call, and sends a summary with the caller’s name, appliance, symptoms, and address, so your office can book the visit first thing in the morning. Usage runs on IQ Credits at 125 credits per minute, and monthly allowances range from 500 credits on Essentials to 8,000 on Max. On the Pro plan and above, ClientHub adds a dedicated business number with call routing and forwarding. On Elite, InstaSchedule lets customers book against your real availability and InstaQuote gives instant prices for common repairs. Follow up the next day with email and text automations. If a caller reports sparking or a burning smell, tell them to unplug the appliance and check the CPSC recall list for their model.

What records should an appliance repair business keep for refrigerant and warranty work?▾

An appliance repair business should keep a photo-backed record of every sealed-system and warranty job: the model and serial plate, the failure found, parts used, the technician’s name, the date, and the signed estimate. Under EPA’s Section 608 program, intentionally venting refrigerants during service is prohibited, and technician certification includes a Type I category for small appliances. QuoteIQ helps by saving photos and video by job in QuoteIQ Cam, standardizing sealed-system checklists with inspection forms, attaching your labor warranty terms with contract attachments, and capturing approvals with e-signatures. You can export your data on every plan for audits or warranty claims. For tax purposes, the IRS generally recommends keeping business records for 3 years, and up to 7 years in specific situations such as a bad debt deduction, so set a retention policy and store job photos alongside invoices.

Is there a free trial of appliance repair software?▾

Yes — QuoteIQ offers a 14-day free trial on every plan, with full access to the features of the plan you choose, from Essentials at $29.99 a month to Max at $699.99. One trial is available per person, per business, and per payment method, and it converts to the selected plan unless you cancel before it ends. A credit or debit card is required to start. Use the 14 days to run a real job end to end: import customers with AI Smart Import, build an Options Estimate for a common repair, put it on the calendar, send the invoice, and take an online payment. Pick the plan that includes the tools you want to test — Inventory Management needs Elite and QuoteIQ Cam needs Beginner or above — because a lower tier does not unlock higher-tier features. Keep what you create during the trial; the IRS recordkeeping guidance explains why those job records matter.

Key Takeaways

8 Reasons Appliance Repair Companies Choose QuoteIQ

1. Options Estimates present Good/Better/Best repair tiers on every plan, giving customers a reason to choose up instead of shopping around.

2. Inventory Management tracks compressors, control boards, and heating elements across vans and the warehouse on Elite and Max.

3. Virtual Call Team answers your phone 24/7 on every plan, so emergency calls do not die in voicemail.

4. QuoteIQ Cam documents diagnostics, model plates, and before/after conditions on every job from the Beginner plan up.

5. Job Costing shows the real margin on every service call — price minus labor minus expenses — on Pro and above.

6. Review Multiplier sends paying customers straight to your review page while satisfaction is at its peak.

7. Route Optimization orders the day’s service calls to cut drive time on Elite and Max.

8. Plans run from $29.99 to $699.99 a month for 1 to 20 users, extra users are $25 a month, and every plan starts with a 14-day free trial of the plan you choose.

What is QuoteIQ? Video overview of the QuoteIQ field service CRM
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What Is QuoteIQ? See the Platform in Action

Get a quick tour of how QuoteIQ handles estimates, scheduling, invoicing, payments, and AI tools — the same workflow an appliance repair shop runs every day, from the first service call to the paid invoice.

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Get Started

How to Set Up QuoteIQ for Your Appliance Repair Business in 4 Steps

1

Choose a plan and start your 14-day free trial

Pick the plan that matches your team size and the tools you need — Pro for job costing and a business line, Elite for parts inventory and route optimization — and start a 14-day free trial with full access to that plan’s features. A credit or debit card is required to start.

2

Import your customers and repair price book

Upload a CSV from your old system or spreadsheet with AI Smart Import, which maps your columns automatically, then load your most common repairs as flat-rate services so every technician quotes the same price.

3

Build Good/Better/Best templates and set up parts

Create Options Estimate templates for refrigerators, washers, dryers, dishwashers, and ranges, and on Elite add each van and the warehouse as inventory locations with reorder points for your fastest-moving parts.

4

Go live: invoice, get paid, and collect reviews

Turn on online payments, connect your review page so Review Multiplier can send paying customers there automatically, and run your first week of service calls from the mobile app.

Expert Authority

Built by Contractors, for Contractors

Mike Vidan

Co-Founder, QuoteIQ

United States Army veteran and graduate of The Citadel. Former pressure washing business owner turned entrepreneur and educator with 580,000+ YouTube subscribers on the Mike-Vidan channel. Mike has helped thousands of contractors start and scale home service businesses, and his pricing and follow-up systems shaped how QuoteIQ handles estimates and automations.

Read Mike’s insights →

Justin Rogers

Co-Founder, QuoteIQ

Serial entrepreneur and founder of the ForeverSelfEmployed brand, with 743,000+ YouTube subscribers. Justin’s practical, no-fluff approach to service business growth — tightening follow-up, pricing for profit, and removing failure points — runs through QuoteIQ’s job costing and reporting tools.

Read Justin’s insights →

Real Customer Reviews

What Service Business Owners Say About QuoteIQ

Rated 4.7 stars across 4,100+ App Store and Google Play reviews.

★★★★★

“I have been using quoteiq for a year and a half now and I can’t express enough how easy/User friendly it is to use. I have tried a couple other crm’s and though they also had a lot of features they were hard to navigate and had a poor layout. I get tons of compliments from customers on how professional my quotes look and how easy it is to make payments. Also the cost of quoteiq is second to none, by far most affordable. I highly recommend!!”

— Josh Shaffer · Google Play · 5★
★★★★★

“The software is a game changer for me. Not only can I send estimates an invoices and look really professional. I can also accept card payments through the email. It’s so seamless that my customers just click, click click and then I’m paid. I love it”

— Isaac Miletic · Google Play · 5★
★★★★★

“I’m on my second year of business and have been using QuoteIQ for 4 months. It has been great for me. It reduces the time required by me to manage customer information, quoting, scheduling, and invoicing. It streamlined a lot of my processes to help grow my business.”

— Terry Hinson · Google Play · 5★
Get Started

Ready to Grow Your Appliance Repair Business?

Join 40,000+ home service contractors running their operations on QuoteIQ. Tiered repair pricing, parts inventory, AI call answering, and everything your appliance repair company needs — starting at $29.99/month.

14-day free trial · No long-term contracts · Cancel anytime