FieldEdge relies on paid partners for AI call answering, review automation and GPS, and we found no AI assistant or AI estimating in its published features. Add Goodcall and Birdeye to a ~$600 base (user-reported) for five users and a commercial kitchen repair shop pays $978–$1,298+/month. QuoteIQ Elite is $299/month with all of it built in.
FieldEdge is a mature platform. Its own site says it has built field service software since 1980, and its published trade list is HVAC, plumbing, electrical, locksmith and appliance repair. G2 reviewers praise its dispatch board. The trouble starts when a commercial kitchen equipment repair business tries to grow past scheduling and invoicing: answering a 10 p.m. walk-in cooler call that is costing a restaurant its inventory by the hour, getting a Google review from the kitchen manager whose ice machine you fixed, tracking which truck carries the condenser fan motors, and keeping quarterly PM visits for a restaurant group on the calendar. QuoteIQ’s appliance and equipment repair software covers the same dispatch, parts, per-call pricing and service-history workflow, and it is the closest QuoteIQ industry page to commercial kitchen work.
On FieldEdge, several of those capabilities run through partners, and each partner is its own monthly bill. AI call answering is Goodcall ($79–$249/mo, capped by unique callers, with $0.50 for every unique caller over the cap). Review automation runs through partners such as Birdeye ($299–$449 per location per month, billed annually upfront). Live GPS is FleetSharp, which requires hardware, or ArgoTrak, and we found no published price for either. The base plan is sales-quoted and reported at about $100 per office user and $125 per field technician per month, with a mandatory onboarding of about five weeks and setup reported at $500–$2,000+. FieldEdge also states it does not offer a free trial.
This guide doesn’t argue FieldEdge is a bad product. It shows what a five-person commercial kitchen repair shop (one dispatcher and four technicians) actually pays once those capabilities are added, where FieldEdge is genuinely strong, and what QuoteIQ Elite includes for $299 a month on a single login. Every FieldEdge dollar figure on this page is third-party or user-reported, because FieldEdge publishes no price list.
FieldEdge Elite is its top tier. Here is what it takes to match the features QuoteIQ Elite includes natively, using third-party and user-reported monthly pricing as of September 2026. FieldEdge sells every plan by quote, so treat these as estimates for a five-user team.
+ $500–$2,000+ one-time onboarding (mandatory, ~5 weeks)
What we could not find at any price: an AI assistant that runs the CRM by voice or text (AI Autopilot) and AI estimate generation. We found neither in FieldEdge’s published features or its listed partners as of September 2026. AI call answering does exist for FieldEdge, but only through Goodcall, as a separate account with its own caller cap.
Matching QuoteIQ Elite on FieldEdge Elite means a ~$600 base plus Goodcall and Birdeye, totaling $978–$1,298+/month before GPS, plus $500–$2,000+ in one-time onboarding. QuoteIQ Elite is $299/month: $679–$999+ less every month, or $8,148–$11,988+ a year. FieldEdge also prices per seat. Two office users and eight techs puts the base alone near $1,200/month, while QuoteIQ Elite covers up to 10 users at the same $299.
The features a commercial kitchen equipment repair shop leans on, from emergency calls to PM visits. FieldEdge partner costs are shown next to plan costs, and FieldEdge’s real strengths are marked as strengths.
| Feature | FieldEdge Elite (est. ~$600/mo, 5 users) | QuoteIQ Elite ($299/mo) |
|---|---|---|
| After-Hours AI Call Answering (Emergency Calls) | ⚠ Goodcall integration required — $79–$249/mo, capped by unique callers, $0.50 per extra caller | ✓ Virtual Call Team — every plan, usage metered in IQ Credits |
| Dispatch Board & Scheduling | ✓ Native drag-and-drop dispatch board, map-based scheduling, real-time technician status. A genuine strength. | ✓ Calendar with drag-to-reschedule, conflict warnings and team assignment — every plan |
| Route Optimization | ✓ Native map-based routing | ✓ Included — Elite and above, plus Route Density |
| Live Technician GPS | ⚠ Partner: FleetSharp (hardware required) or ArgoTrak — price not published | ✓ GEO Location Tracker — Elite and above, no per-vehicle fees |
| Equipment Records & Service History | ✓ Equipment tracking with digital spec sheets, warranty dates and work history. A genuine strength. | ◐ Full customer and job history, with photos, files and custom job forms on every job. Ask for a demo if you need a per-unit equipment register. |
| Parts & Truck Stock Inventory | ✓ Warehouse inventory included on the Elite tier (reported ~$39/mo add-on on lower tiers) | ✓ Products, truck stock, locations, suppliers and purchase orders — Elite and above |
| Preventive Maintenance Agreements | ✓ Service agreements with renewal, billing and scheduling. A genuine strength. | ✓ Recurring job scheduling and invoice subscriptions — every plan |
| Repair-or-Replace Options (Good / Better / Best) | ✓ Multi-Option Quotes (Premier and above); Proposal Pro on Elite | ✓ Options and Package estimates — every plan |
| Flat-Rate Price Book | ✓ Native Coolfront flat-rate price book | ✓ Price Book — every plan. You enter your own parts and labor rates. |
| Online Appointment Booking | ✓ Online appointment requests (native); Schedule Engine partner price not published | ✓ InstaSchedule — books to your live calendar, Elite and above |
| Two-Way Texting | ✓ 2-way texting via MarketingEdge — included on Elite, add-on on lower tiers | ✓ ClientHub in-app calling and texting — Pro and above |
| Review Request Automation | ⚠ Partners: Birdeye ($299–$449 per location/mo), Podium, Broadly, ReviewBuzz (other prices not found) | ✓ Review Multiplier — automated requests, Elite and above |
| AI Natural-Language CRM Control | ✗ Not found in published features or listed partners | ✓ AI Autopilot — 55 tools, every plan (IQ Credits) |
| AI Estimate Generation | ✗ Not found in published features or listed partners | ✓ AI Estimate Generator — every plan (IQ Credits) |
| QuickBooks Sync | ✓ QuickBooks Online and Desktop | ✓ QuickBooks Online — Pro and above. Desktop is not supported. |
| Free Trial & Onboarding | ✗ States it does not offer a free trial. Mandatory onboarding of about 5 weeks, setup reported at $500–$2,000+. | ✓ 14-day free trial with full plan access. Self-serve start. |
| Pricing Model (5 Users) | Per seat, sales-quoted — ~$600/mo base for 1 office + 4 techs | Elite — $299/mo flat, up to 10 users, all features included |
| ⚠ = available through a third-party partner at additional cost. ✗ = not found in the vendor’s published features or listed partners (September 2026 review). ◐ = partial, confirm in a demo. FieldEdge dollar figures are third-party or user-reported; FieldEdge publishes no price list. FieldEdge’s genuine advantages: dispatch board, equipment tracking, service agreements and QuickBooks Desktop. | ||
FieldEdge is at parity or ahead on the dispatch board, equipment records, service agreements and QuickBooks Desktop. QuoteIQ Elite is ahead on the phone, review and AI layer: call answering (Goodcall, $79–$249/mo) and review automation (Birdeye, $299–$449/mo) are partner add-ons on FieldEdge, while AI Autopilot and AI estimate generation were not found. QuoteIQ Elite delivers those for $679–$999+ less per month than FieldEdge Elite with its partners.
Being transparent: here is the complete case for choosing FieldEdge over QuoteIQ. Unlike some competitors, FieldEdge has real product strengths, and a commercial kitchen repair shop should weigh them.
A long track record and a mature dispatch board. FieldEdge says it has built field service software since 1980 and serves more than 40,000 users, and G2 reviewers praise its dispatch board and how easy it is for technicians to use. For a shop with several trucks and a dispatcher who lives on the board, that maturity is real. It is a credential about history and workflow, not about what the add-ons cost in 2026.
Equipment records and service agreements. FieldEdge advertises equipment tracking with digital spec sheets, warranty dates and work history, plus service agreements with renewal management and a native flat-rate price book. QuoteIQ keeps full customer and job history with photos, files and custom job forms on every job, and runs recurring PM visits and invoice subscriptions on every plan. If a formal per-unit equipment register is central to how you work, ask about it on a demo.
QuickBooks Desktop. FieldEdge syncs with QuickBooks Online and Desktop. QuoteIQ syncs with QuickBooks Online only. This is one real advantage, and it is a hard requirement for some accountants.
A full walkthrough of the platform built for home service contractors — by contractors who ran businesses like yours.
FieldEdge onboarding takes about five weeks. Most contractors complete the basic switch to QuoteIQ in an afternoon. Here’s the process from account creation to first estimate sent.
Go to admin-quoteiq.web.app/register and pick the plan that fits your team. Elite covers up to 10 users and includes every feature on this page. All plans include 14 days of full access to every feature on that tier.
Export your customer list from FieldEdge as a spreadsheet (CSV or Excel). Names, billing and service addresses, phone numbers and emails are all you need. If your plan doesn’t offer an export option, ask FieldEdge support for the file.
Upload your file to QuoteIQ’s AI Smart Import. The AI reads your column headers and maps every customer field automatically, with no manual matching. Done in seconds. A $299 Done-For-You migration is also available.
Add walk-in cooler and freezer diagnostics, condenser fan motor and compressor replacement, reach-in and prep-table repair, ice machine descaling and sanitizing, fryer thermostat and high-limit service, combi and convection oven repair, dishmachine booster heater repair, griddle and charbroiler gas valve and igniter work, and quarterly PM visits, each with your own parts and labor rates. Build Good / Better / Best options for repair-or-replace calls on older equipment.
Set up Virtual Call Team with your after-hours greeting, connect your Google Business Profile for Review Multiplier, and add your parts to Inventory. Then create your first repair estimate, or tell AI Autopilot what to build and it drafts it for you.
Verified reviews from G2 and Capterra about add-on pricing, integrations and support. FieldEdge holds 4.0 out of 5 across 87 G2 reviews and is praised for its dispatch board; cost, integrations, support and onboarding are the common criticisms.
“Everything is an additional charge.”
Shannon A. · Office Manager · Validated G2 Review Pain point: Add-on pricing“Lack of capabilities within one single dashboard, integrations are poorly connected and come at higher costs than competitors with little in house benefits”
Dusti C. · Admin · Validated G2 Review Pain point: Disconnected integrations“We got almost no support from field edge while using their software.”
Leon W. · Service Manager · Verified Capterra Review Pain point: Support quality4.7 stars · 4,100+ verified reviews on the App Store and Google Play.
“This app has made my business so much more enjoyable not having to go to 8 different places to deal with one customer, I am able to go to one app for it all!!!”
— Jake kunk · App Store · Verified Review
“It’s super easy to use, has all the features I actually need, and the support team is quick to help.”
— Veronica Dz · App Store · Verified Review
“QuoteIQ saved me hours weekly and increased my close rate dramatically.”
— Mcinnis Grubb · App Store · Verified Review
QuoteIQ was co-founded by Mike Vidan II and Justin Rogers — both of whom ran home service businesses before building software to solve the problems they faced firsthand.
Mike grew and sold a pressure washing business before co-founding QuoteIQ. He knows firsthand the friction of managing crew routes and chasing Google reviews on competitor platforms. Commercial kitchen repair is a harder version of the same problem, because an emergency call can’t wait until morning. He now shares contractor growth strategies with 580,000+ YouTube subscribers.
Justin is a serial entrepreneur who has built, grown, and exited multiple service businesses. He co-founded QuoteIQ out of frustration with platforms that forced contractors to stitch together five separate tools to run one business. His ForeverSelfEmployed YouTube channel covers business building for independent operators.
In the interest of full transparency, here is the complete case for staying. FieldEdge’s reasons are real product reasons, not just name recognition.
Your accountant requires QuickBooks Desktop. FieldEdge syncs with QuickBooks Online and Desktop. QuoteIQ syncs with QuickBooks Online only (Pro and above). If your books live in Desktop and won’t move, that is a legitimate reason to stay.
Your office runs on FieldEdge’s equipment records and agreement renewals. If your team works daily from per-unit spec sheets, warranty dates and service-agreement renewal reminders, and your technicians are already trained on the dispatch board, switching has a real cost. Weigh it against the $679–$999+ a month the partner stack adds.
You value a four-decade track record. FieldEdge says it has built field service software since 1980 and serves more than 40,000 users. That longevity is a legitimate comfort for a larger shop that wants a vendor with a long history in HVAC-adjacent trades.
The honest bottom line: The only reasons to stay are QuickBooks Desktop or an equipment-record workflow you can’t give up, and both are genuine product advantages. If neither applies, there is no FieldEdge tier that delivers AI call answering, review automation, live GPS and AI Autopilot for less than QuoteIQ Elite’s $299 a month.
Yes, for shops that want the phone, review and AI layer included instead of bought through partners. QuoteIQ Elite is $299/month and includes AI call answering (Virtual Call Team), review automation (Review Multiplier), live crew GPS, route optimization, inventory with purchase orders and AI Autopilot. FieldEdge Elite with Goodcall and Birdeye comes to $978–$1,298+/month for five users on user-reported pricing, and we did not find AI Autopilot or AI estimate generation in FieldEdge’s published features. FieldEdge does lead on its dispatch board, equipment tracking, service agreements and QuickBooks Desktop support.
FieldEdge publishes no price list. Its three plans (Select, Premier and Elite) are sold by quote. Third-party estimates put it at about $100 per office user and $125 per field technician per month, or roughly $600/month for one office user and four technicians. Setup is reported at $500–$2,000+ with a mandatory onboarding of about five weeks. Add Goodcall ($79–$249/mo) and Birdeye ($299–$449 per location per month, billed annually upfront) and a five-person shop pays $978–$1,298+/month before GPS. Every FieldEdge dollar figure here is third-party or user-reported.
FieldEdge integrates with Goodcall, a separate account priced at $79/month (Starter), $129/month (Growth) or $249/month (Scale). Each plan is capped by unique callers, and each unique caller over the cap costs $0.50, so a busy week of emergency calls can push a shop past its limit. QuoteIQ’s Virtual Call Team is included on every plan. Usage is metered in IQ Credits rather than per caller, so heavy call volume draws down your monthly credits.
FieldEdge connects to Birdeye, Podium, Broadly and ReviewBuzz. Birdeye runs $299, $349 or $449 per location per month on annual upfront, quote-based terms; we did not find published prices for the others. QuoteIQ’s Review Multiplier is built in: automated review requests go out after payment on Elite and above, and Google Business Profile reviews and AI replies are included on every plan.
FieldEdge has native map-based scheduling and real-time technician status. Vehicle GPS tracking comes through partners: FleetSharp, which requires hardware, or ArgoTrak. We found no published price for either. QuoteIQ Elite includes the GEO Location Tracker for live crew location with no per-vehicle fees, available on Elite and above.
On its Elite tier, yes: FieldEdge Elite includes Warehouse Inventory Management and unlimited saved reports. On lower tiers, inventory is reported as a ~$39/month add-on and advanced reporting as ~$49/month. QuoteIQ Elite includes inventory tracking with purchase orders (products, truck stock, locations, suppliers and transactions) at the same $299/month, so on top-tier pricing this is parity rather than a gap.
FieldEdge states on its pricing page that it does not offer a free trial, because it finds new members have the most success when its team walks them through onboarding, which is reported at about five weeks. QuoteIQ offers a 14-day free trial with full access to the plan you choose, and you can start at admin-quoteiq.web.app/register.
AI call answering is available through the Goodcall partner. In FieldEdge’s published features (reviewed September 2026) we found no AI assistant, no AI estimate generation and no native AI receptionist. QuoteIQ includes Virtual Call Team, AI Autopilot (55 tools, voice or text), the AI Estimate Generator and AI Smart Import on every plan, with usage metered in IQ Credits.
Yes for the scheduling and billing. QuoteIQ includes recurring and multi-day job scheduling and invoice subscriptions on every plan, so quarterly ice machine cleanings, walk-in condenser coil cleanings and fryer or dishmachine PM visits can repeat on the calendar and bill on a schedule. FieldEdge’s service agreements add renewal management and are a genuine strength, so if a specific renewal workflow matters to you, ask about it on a demo.
QuoteIQ keeps full customer and job history, and you can attach photos, files and custom job forms to every job, contact and estimate. FieldEdge advertises dedicated equipment tracking with digital spec sheets and warranty dates. If a per-unit equipment register is a hard requirement for your shop, book a demo at https://bit.ly/QIQDemo and walk through your workflow before you decide.
Yes. QuoteIQ is contractor-configured: you build the price book with your own diagnostic fees, labor rates and parts pricing for walk-in coolers and freezers, reach-ins, ice machines, fryers, combi and convection ovens, dishmachines, griddles and charbroilers. Options and Package estimates let you present repair-or-replace choices on older equipment, and Inventory tracks the parts on each truck. Its appliance repair page covers the same dispatch, parts and service-history workflow.
FieldEdge prices per seat. At the reported rates, two office users and eight technicians put the base plan near $1,200/month before any partner add-ons. FieldEdge’s Elite tier includes six mobile app licenses, and extra mobile licenses are reported at about $25 per technician per month. QuoteIQ Elite covers up to 10 users at a flat $299/month.
Export your customer list from FieldEdge as a spreadsheet (ask FieldEdge support if your plan doesn’t show an export option), then upload it to QuoteIQ’s AI Smart Import. The AI reads your column headers and maps name, address, phone and email fields automatically, so there is no manual matching. A Done-For-You migration service is also available for $299.
No. FieldEdge is a product of Xplor Technologies (“FieldEdge by Xplor”). It is not owned or backed by ServiceTitan, and the two are separate competing platforms.
Two genuine ones. If your accountant requires QuickBooks Desktop, FieldEdge supports both Desktop and Online while QuoteIQ syncs with Online only. And if your office depends daily on FieldEdge’s equipment records and service-agreement renewals, moving has a real cost. For every other comparison point here (call answering, review automation, GPS, AI tools and total monthly cost) QuoteIQ Elite comes out ahead at $299/month.
AI call answering, automatic review requests, live crew tracking, route optimization, truck-stock inventory, AI Autopilot and customer self-scheduling, all on one login. Elite is $299/month with everything on this page, and plans start at $29.99/month.
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