QuoteIQ

FieldEdge vs QuoteIQ · Updated September 2026

The Best FieldEdge Alternative for Commercial Refrigeration Companies

FieldEdge charges per user, has no route optimization we could find at any price, and locks warehouse inventory behind its top tier. A 7-person refrigeration crew runs $1,174+/mo before setup fees. QuoteIQ Elite is a flat $299/mo — everything included, one login.

4.7★Rating
4,100+Reviews
40K+Contractors
50+Industries

What Happens When Your Refrigeration Company Outgrows FieldEdge’s Per-User Pricing

Commercial refrigeration is a per-user pricing model’s worst nightmare. You’re not running two trucks — you’re dispatching techs across walk-in cooler and freezer repairs, reach-in refrigeration service calls, ice machine maintenance and rebuilds, compressor and condenser replacements, rooftop condensing unit service, and supermarket rack refrigeration systems, often for restaurants, convenience stores, and cold storage accounts that can’t go a day without a working box. Every technician you add to handle that volume is another $125/mo on FieldEdge’s bill, and every office coordinator managing the schedule is another $100/mo on top of that.

That pricing model punishes growth at exactly the moment a refrigeration company needs to scale — when a supermarket chain or restaurant group hands you a multi-site service contract and you need three more techs on the road within a month. Add a GPS integration to keep track of a growing fleet, a review-automation tool because FieldEdge doesn’t include one, and the one-time setup fee, and the “affordable” per-user number quietly becomes a five-figure annual line item — read the full breakdown on our HVAC & refrigeration software page.

QuoteIQ was built the opposite way: one flat monthly price that includes route optimization, refrigerant and parts inventory tracking across trucks and warehouses, AI phone answering for after-hours emergency cooler-down calls, and job-level profit reporting — the tools a growing commercial refrigeration operation actually needs, without a per-technician tax every time you hire.

The Real Monthly Cost

What a 7-Person Refrigeration Crew Actually Pays

Data provenance: FieldEdge does not publish plan pricing. The figures below are third-party-sourced from Capterra, GetApp, and contractor-reported data (verified September 2026), since FieldEdge is not in QuoteIQ’s vetted pricing sheet. Confirm current numbers directly with FieldEdge sales for your exact configuration — we re-verify these figures quarterly.

FieldEdge · Elite Tier (2 office + 5 field techs)
$1,174/mo, third-party estimate
2 office users × $100/mo$200
5 field technicians × $125/mo$625
FleetSharp GPS · 5 vehicles × $20/mo$100
Podium review automation$249
Monthly Total $1,174
+ $500–$2,000 one-time setup fee, reported separately by users
QuoteIQ Elite (up to 10 users)
$299/mo, flat
Route optimization & density zonesIncluded
Refrigerant & parts inventory — trucks + warehouseIncluded
Virtual Call Team — AI phone answeringIncluded
Review Multiplier — automated requestsIncluded
Job costing — per-job profit reportsIncluded
Monthly Total $299
No per-user fees. No required integrations. One login.
⚠️ What FieldEdge can’t add at any price: based on our research of FieldEdge’s published materials and marketplace, customer self-scheduling for emergency cooler and freezer breakdowns does not exist as a feature or an add-on.
The Short Version
A 7-person refrigeration crew pays an estimated $1,174/mo on FieldEdge once GPS and review automation are added, plus a one-time setup fee. QuoteIQ Elite is $299/mo flat with those tools built in — an estimated $875/mo difference, or roughly $10,500+ per year, before FieldEdge’s reported annual price increases are even factored in.
Feature by Feature

FieldEdge vs QuoteIQ for Commercial Refrigeration

⚠️ means available through a paid integration or a higher tier — not free, not included. ❌ means we found no evidence it exists on FieldEdge at any price based on published materials as of September 2026.

FeatureFieldEdgeQuoteIQQIQ Plan
Refrigerant & parts inventory (trucks + warehouse)⚠️ Elite tier, warehouse-level only✓ IncludedElite and above
Route optimization for multi-stop refrigeration routes❌ Not found — manual dispatch✓ IncludedElite and above
Live GPS fleet tracking⚠️ FleetSharp, ~$20/vehicle/mo✓ IncludedElite and above
Customer self-scheduling (emergency cooler calls)❌ Not available✓ IncludedIncluded
Customer self-quoting❌ Not available✓ IncludedIncluded
AI phone answering (after-hours emergency calls)❌ Not available at any price✓ IncludedAll plans
Automated review requests⚠️ Podium integration, ~$249/mo✓ IncludedIncluded
Per-job profit / job costing reports⚠️ Users cite reporting as “a weak area”✓ IncludedPro and above
Two-way text & mass campaigns⚠️ MarketingEdge, Elite tier✓ IncludedIncluded
Before/after AI photo documentation❌ Not available✓ IncludedIncluded
QuickBooks sync✓ Online + Desktop✓ OnlineIncluded

Honest footnote: FieldEdge’s genuine advantage is native QuickBooks Desktop sync alongside Online. QuoteIQ currently syncs with QuickBooks Online only.

Being Honest

Where FieldEdge “Wins”

  • ✓QuickBooks Desktop sync — a genuine, verified product advantage for refrigeration companies still running desktop accounting alongside Online.
  • ✓45 years in the HVAC/R space (founded 1980) and broad brand recognition among commercial refrigeration and HVAC contractors — a marketing edge, not a product one.
Showcase · AI Phone Answering

FieldEdge Has No AI Phone Answering — At Any Price

A walk-in cooler going down at 11pm doesn’t wait for business hours. We found no AI receptionist, call-qualifying, or after-hours answering feature anywhere in FieldEdge’s published materials or marketplace.

AI PHONE TEAM

Virtual Call Team

AI answers your calls 24/7 — qualifying leads, filtering spam, booking jobs, and sending you instant summaries. Every call recorded and transcribed. Never miss a customer again.

Explore Virtual Call Team →
🤖
AI Receptionist
(912) 555-0199 — Incoming
Ringing
🤖
AI Receptionist
Thanks for calling Arctic Point Refrigeration! How can I help you today?
👤
Caller
Hi, our walk-in freezer just died and we’re a restaurant — we need someone tonight.
🤖
AI Receptionist
I’m sorry to hear that! Can I get your business address so we can get a tech dispatched right away?
👤
Caller
Sure — 142 Whitaker Street, Savannah. It’s a walk-in, full of inventory.
🤖
AI Receptionist
Got it — flagged as an emergency walk-in failure. I’ve notified the on-call tech and you’ll get a call back within 15 minutes.
Call Summary — AI Generated
Caller
(912) 555-0199
Duration
1:42
Service
Walk-In Freezer — Emergency
Address
142 Whitaker St
✓ Lead Qualified 📅 On-Call Notified 🎙 Recorded
Showcase · Route Optimization

FieldEdge Dispatches Manually. Route Optimization Isn’t Available.

We found no algorithmic route sequencing in FieldEdge’s published feature set — stops appear to be ordered by dispatcher judgment. QuoteIQ automatically sequences your refrigeration routes and shows you where jobs cluster.

SMART ROUTING

Route Optimization + Density Zones

Route Density shows WHERE your refrigeration jobs are clustered. Route Optimization calculates the fastest order to hit them. Plan your zone, then let the algorithm sequence your stops. Save 20–30% on fuel.

🗺️ Today’s Route
5 Stops
Zone A — 3 jobs
Zone B — 2 jobs
1
2
3
4
5
Optimized Sequence 5 stops • 2 zones
1
Coastal Diner — Walk-In
142 Whitaker St
8:00
2
Corner Mart — Reach-In
310 Drayton St
9:45
🚗 4 min
3
Riverside Bistro — Ice Machine
205 Bull St
10:30
🚗 3 min
4
Bay Street Market — Rack System
800 E Bay St
12:15
🚗 12 min
5
Cold Storage Depot — PM
915 Louisville Rd
2:00
🚗 5 min
47 min
Drive Time Saved
28 mi
Fewer Miles
$18.40
Fuel Saved
+1 Job
Extra Capacity
Showcase · Refrigerant & Parts Inventory

FieldEdge Locks Inventory Behind Its Top Tier

Warehouse Inventory Management is an Elite-tier-only feature on FieldEdge, and its own product pages describe it at the warehouse level. QuoteIQ’s 5-module system tracks refrigerant, compressors, and parts across warehouses, trucks, and job sites — included at the same tier.

5-MODULE SYSTEM

Inventory Management

Track refrigerant, compressors, and parts across warehouses, trucks, and job sites. Five integrated modules — Products, Locations, Suppliers, Orders, and Transactions — so you never run out mid-job again.

Explore Inventory Management →
📦 Inventory
24 Products
R-448A Refrigerant
📍 Warehouse SKU: RF-448A
18
cylinders
Copeland Scroll Compressor
🚛 Truck #1 SKU: CP-014
4
units
Danfoss Condenser Fan Motor
🚛 Truck #2 SKU: DF-025
3
pieces
Walk-In Door Gasket Kit
🚛 Truck #1 SKU: WG-003
0
pieces
⚠️
2 Items Need Attention
1 low stock • 1 out of stock
📥
Order #PO-0087 Received
6× Walk-In Door Gaskets — restocked to Truck #1
Receipt
Showcase · Per-Job Profitability

FieldEdge Has No Per-Job Profit Reporting

Multiple FieldEdge reviewers cite reporting as “a weak area” — we found no dedicated job-costing module in FieldEdge’s published feature set. QuoteIQ calculates margin automatically on every compressor swap, recharge, or walk-in repair.

REAL-TIME PROFITABILITY

Job Costing

Know your actual profit on every compressor swap, refrigerant recharge, or walk-in repair. Total price minus labor minus expenses equals profit — calculated automatically from time tracking and expense logs. No spreadsheets. No guessing.

Explore Job Costing →
📊 Job Profit Report
✓ Completed
Riverside Bistro — Compressor Swap • Mar 12, 2026
Profit Margin 0%
$1,240
Total Price
−
$312
Labor
−
$418
Expenses
=
$510
Profit
Labor −$312.00
Danny Ruiz
4.5 hrs × $38/hr
$171.00
Owen Kessler
4.5 hrs × $31/hr
$139.50
Expenses −$418.00
Copeland scroll compressor
$365.00
R-448A recharge (4 lbs)
$38.00
Fuel (round trip)
$15.00
📈
Net Profit
Auto-calculated from time tracking
$510
See It In Action

What Is QuoteIQ?

A quick walkthrough of the platform commercial refrigeration companies are switching to.

Watch Video →
Migration

How to Switch From FieldEdge to QuoteIQ

  1. Export your customer and equipment history from FieldEdge
    Pull your customer list, service history, and equipment records — walk-ins, reach-ins, ice machines, rooftop units — so nothing gets lost in the move.
  2. Import into QuoteIQ
    Our team maps your fields in one sitting — customers, equipment history, and job notes land where they belong.
  3. Set up your team and truck-level inventory
    Add technicians and configure inventory locations — warehouse, each truck, and job sites — for refrigerant cylinders, compressors, and parts.
  4. Build your flat-rate price book
    Load your pricing for Copeland and Danfoss compressor swaps, R-448A/R-449A refrigerant recharges, Manitowoc, Scotsman, and Hoshizaki ice machine parts, and walk-in cooler panel repairs.
  5. Go live
    Run your first week in parallel with FieldEdge before fully cutting over — most refrigeration companies are fully migrated within a week.
What FieldEdge Users Actually Say

Real FieldEdge Reviews — Verified on Capterra

We only use verified, unmodified quotes. Here’s what real FieldEdge users have reported.

★★★★☆
“The pricing has increased by almost 25% this year alone. In order to use the mobile function you will have to pay a yearly support fee plus a per user fee.”
— David R. · Service Manager, Construction · Capterra · Verified Review
★★☆☆☆
“Our contact with our onboarding agent was abysmal from day one.”
— Ryan E. · Sales & Inventory Management · Capterra · Verified Review
★★★★★
“Mobile app is intuitive and user friendly.” “Reporting is a weak area.”
— Mark P. · Vice President, Construction · Capterra · Verified Review
What QuoteIQ Users Say

4.7 Stars · 4,100+ Reviews

★★★★★
“This app is intuitive, stable, and perfect for small business owners managing multiple service appointments.”
— Bancroft Bryson · App Store · Verified Review
★★★★★
“The QuoteIQ support is responsive and helps quickly resolve any CRM questions I have.”
— reichert annita · App Store · Verified Review
★★★★★
“It’s perfect for any home service industry, keeping everything organized and professional.”
— Seitz Nick · App Store · Verified Review
Backed By Industry Experts

Trusted Guidance From QuoteIQ’s Co-Founders

MV
Mike Vidan
Co-Founder, QuoteIQ

Mike works directly with HVAC and commercial refrigeration contractors on route density, technician scheduling, and pricing strategy as they scale past a handful of trucks.

Read Mike’s insights →
JR
Justin Rogers
Co-Founder, QuoteIQ

Justin focuses on the operational side of field service software — inventory, job costing, and the automation tools that keep growing service businesses profitable.

Read Justin’s insights →
Being Honest, Again

Who Should Stay on FieldEdge

  • ✓You’re deeply invested in QuickBooks Desktop workflows and don’t want to touch your accounting system right now.
  • ✓You value FieldEdge’s 45-year operating history and brand recognition in the HVAC/R space.

The only reason to stay is QuickBooks Desktop sync and brand familiarity. That is an integration and marketing win for them, not a product win.

Frequently Asked Questions

FieldEdge vs QuoteIQ for Commercial Refrigeration — Your Questions Answered

How much does FieldEdge cost for a commercial refrigeration company?

FieldEdge doesn’t publish pricing on its website — you have to request a quote. Based on third-party data from Capterra, GetApp, and contractor reports, per-user rates run around $100/month for office staff and $125/month for field technicians, plus a $500–$2,000 one-time setup fee. A typical 7-person refrigeration crew (2 office, 5 field techs) lands around $825/month before add-ons like GPS tracking or review automation — and users report annual price increases as high as 25%.

Does FieldEdge offer route optimization for refrigeration service routes?

We couldn’t find evidence of algorithmic route optimization in FieldEdge’s published feature set or marketplace — dispatching appears to be manual. QuoteIQ’s Route Optimization automatically sequences your technicians’ stops and is included on Elite and above.

Can FieldEdge track refrigerant and parts inventory by truck?

FieldEdge’s Warehouse Inventory Management is gated to the Elite tier and, based on its own product pages, tracks stock at the warehouse level. QuoteIQ’s Inventory Management is a 5-module system — Products, Locations, Suppliers, Orders, Transactions — that tracks refrigerant, compressors, and parts across warehouses, trucks, and job sites, included on Elite and above.

Does FieldEdge offer a free trial?

Based on our research, FieldEdge does not publicly offer a free trial — you go through a sales call and a reported multi-week onboarding process before using the software.

How much does GPS fleet tracking cost on FieldEdge?

FieldEdge’s native fleet tracking runs through a third-party integration, FleetSharp, reported at roughly $20–25 per vehicle per month. QuoteIQ includes route tracking as part of the platform.

Can refrigeration customers self-schedule emergency cooler or freezer service on FieldEdge?

We found no evidence of a customer self-scheduling feature in FieldEdge’s marketplace or product pages. QuoteIQ’s InstaSchedule lets customers book available time slots — including emergency calls — straight from a link, with no phone tag.

What does automated review collection cost on FieldEdge?

FieldEdge users report using the third-party tool Podium for automated review requests, at roughly $249/month. QuoteIQ’s Review Multiplier automates five-star review requests after every payment and is included.

Does FieldEdge integrate with QuickBooks Desktop?

Yes — this is one of FieldEdge’s genuine advantages. It syncs with both QuickBooks Online and QuickBooks Desktop. QuoteIQ currently syncs with QuickBooks Online only.

How does FieldEdge’s pricing scale as I add technicians?

FieldEdge bills per user, so every technician you add increases your monthly bill by roughly $125. One Capterra reviewer, a Service Manager, reported pricing increases of almost 25% in a single year. QuoteIQ Elite is a flat $299/month covering up to 10 users, so adding technicians up to that limit doesn’t change your bill.

Is switching from FieldEdge to QuoteIQ difficult for a refrigeration company?

No — our team handles the data migration, including customer history, equipment records, and your price book. Most refrigeration companies are fully live within a week, running in parallel before cutting over completely.

Does QuoteIQ have AI tools FieldEdge doesn’t?

Based on our research, FieldEdge does not offer AI estimating, AI phone answering, or AI-generated text or photo tools on any plan. QuoteIQ includes Virtual Call Team (AI phone answering) on every plan, plus AI estimating and before/after photo tools.

What size commercial refrigeration companies fit QuoteIQ Elite?

QuoteIQ Elite covers up to 10 users for $299/month, which fits most independent commercial refrigeration contractors and small-to-mid-size crews serving restaurants, convenience stores, and light commercial accounts. Larger multi-crew operations may want to look at QuoteIQ Max.

Stop Paying Per Technician to Run Your Refrigeration Business

Route optimization, refrigerant & parts inventory, AI phone answering, and job costing — all included in one flat $299/mo plan. No per-user fees. No required integrations.

✓ Route Optimization ✓ Refrigerant Inventory ✓ AI Phone Answering ✓ Job Costing