Service Fusion charges $627/month for its top plan and still bills GPS tracking and VoIP as paid add-ons. QuoteIQ Elite gives HVAC companies every feature — AI dispatching, satellite measurement, 24/7 call answering, review automation — for $249.99/month. One login. Zero add-on traps.
The HVAC industry is evolving fast. The Bureau of Labor Statistics projects steady job growth for HVAC mechanics and installers, driven by aging infrastructure, tighter energy standards, and rising demand for heat pump installations. To capture that demand, HVAC companies need software that matches the pace — not a platform whose own users describe it as outdated.
Service Fusion (an EverCommerce product) offers solid scheduling and dispatching. That much is fair. But beyond the dispatch board, the gaps compound. Zero AI capabilities. No satellite property measurement. No customer self-scheduling. No route optimization. GPS tracking and VoIP are paid add-ons on every plan — including their $627/month Pro tier. And there is no free trial, which means you commit at least $245 before seeing the software.
QuoteIQ was built by HVAC and home service contractors — co-founders Mike Vidan and Justin Rogers — specifically to replace platforms like Service Fusion. Every feature HVAC companies need is native. No bolt-on integrations. No per-vehicle GPS fees. No surprise add-on invoices. Explore what QuoteIQ offers for HVAC operations on the QuoteIQ HVAC software page.
Professional certifications from organizations like the Air Conditioning Contractors of America (ACCA) signal credibility to homeowners and help HVAC contractors win higher-value replacement and installation jobs. QuoteIQ’s Options Estimates and Package Estimates help you present those bigger jobs with clarity — not buried in a basic line-item spreadsheet.
Service Fusion Pro costs $627/month before you add GPS or VoIP. QuoteIQ Elite is $249.99/month with AI Autopilot, Virtual Call Team, satellite measurement, route optimization, review automation, and 30+ features Service Fusion cannot match at any price. HVAC contractors switching to QuoteIQ save $377+ per month while gaining the tools they actually need.
Service Fusion promotes “unlimited users” on all plans. That is a real advantage for large teams. But look at what the base plans exclude — and what those exclusions cost when you add them back.
+ GPS hardware purchase (per vehicle)
Features Service Fusion cannot add at any price: AI Autopilot, AI Estimator, Before/After AI photos, InstaSchedule (customer self-scheduling), InstaQuote (customer self-quoting), MapMeasure Pro (satellite measurement), Route Optimization, Route Density Zones, Review Multiplier, and AI Smart Import. Even after spending $1,000+/month on Service Fusion Pro plus add-ons, an HVAC company still cannot access what QuoteIQ Elite includes natively for $249.99/month.
A 5-technician HVAC company running Service Fusion Pro with GPS and VoIP pays $877–$1,077+/month and still lacks AI, satellite measurement, route optimization, self-scheduling, and review automation. QuoteIQ Elite is $249.99/month. Everything included. One login.
Every feature that matters to an HVAC operation. Service Fusion add-on costs shown alongside plan costs. All prices are standard monthly billing — never annual, never promo.
| Feature | Service Fusion Pro ($627/mo) | QuoteIQ Elite ($249.99/mo) |
|---|---|---|
| Satellite Property Measurement | ✗ Not available — no native tool, no integration | ✓ MapMeasure Pro — measure roofs, walls, sq ft from satellite |
| AI Natural Language CRM Control | ✗ Zero AI capabilities — ServiceCall.ai is VoIP, not AI | ✓ AI Autopilot — 35 tools, voice/text commands, all plans |
| 24/7 AI Call Answering | ✗ ServiceCall.ai is VoIP + call tracking, NOT an AI answering agent | ✓ Virtual Call Team — AI answers, qualifies, books 24/7 |
| Route Optimization | ✗ No native routing. GPS tracks vehicles but does not optimize routes. | ✓ Auto-sequences daily jobs by proximity — Elite and above |
| Route Density Zones | ✗ Not available — no geographic filtering on dispatch board | ✓ Filter calendar by geographic service area — Elite and above |
| GPS Fleet Tracking | ⚠ Paid add-on on ALL plans — ~$20–$40/vehicle/mo + hardware | ✓ Real-time GPS — entire crew, no per-vehicle fees — Elite and above |
| Customer Self-Scheduling (24/7) | ✗ Not available on any plan or via integration | ✓ InstaSchedule — books to live calendar — Elite and above |
| Customer Self-Quoting | ✗ No customer-facing quoting tool | ✓ InstaQuote — built in natively — Elite and above |
| Before & After AI Photo Generator | ✗ No AI image generation capabilities | ✓ All plans via IQ Credits — no separate subscription |
| VoIP / Business Phone System | ⚠ ServiceCall.ai — paid add-on ~$30–$50/user/mo on ALL plans | ✓ ClientHub — in-app calling + texting — Pro and above ($149.99/mo) |
| Inventory Management | ✓ Plus and above ($382/mo) — add-on on Starter | ✓ Products, truck stock, locations, purchase orders — Elite and above |
| Job Costing | ✓ Plus and above ($382/mo) — add-on on Starter | ✓ Real-time profitability per job — Elite and above |
| Review Request Automation | ✗ No native automated review request system | ✓ Review Multiplier — auto-sends post-payment — Beginner and above |
| eSign Documents | ✓ Pro only ($627/mo) — add-on on Starter/Plus | ✓ All plans — digital signatures on estimates and invoices |
| Customer Web Portal | ✓ Pro only ($627/mo) — add-on on Starter/Plus | ✓ ClientHub portal — all plans |
| QuickBooks Integration | ✓ Online + Desktop — all plans | ✓ QuickBooks Online — Pro and above ($149.99/mo) |
| AI Smart Customer Import | ✗ Manual data import only — no AI field mapping | ✓ AI auto-maps fields from any CSV — all plans |
| Unlimited Users | ✓ All plans — no per-user fees | Elite includes 7 users — Max ($399.99/mo) is unlimited |
| Mobile App (Android) | ⚠ 2.6–2.8/5 stars — no offline mode, limited functionality | ✓ 4.5/5 Android — 1,070+ reviews, full functionality |
| Free Trial | ✗ No free trial — demo only, $245/mo minimum commitment | ✓ 14 days, full plan access |
| ⚠ = Available as paid add-on. All prices verified April 2026 from servicefusion.com/pricing and myquoteiq.com. Note: Service Fusion includes QuickBooks Desktop support; QuoteIQ syncs with QuickBooks Online only. Service Fusion offers unlimited users on all plans; QuoteIQ Elite includes 7 users. | ||
QuoteIQ Elite wins on ten features Service Fusion does not offer at any price (MapMeasure Pro, AI Autopilot, Virtual Call Team, Route Optimization, Route Density Zones, InstaSchedule, InstaQuote, AI Photo Generator, Review Multiplier, and AI Smart Import). Two Service Fusion features — GPS and VoIP — exist only as paid add-ons, while QuoteIQ includes both natively. Service Fusion’s two genuine advantages: unlimited users and QuickBooks Desktop sync.
Being transparent: here are the genuine reasons an HVAC company might choose Service Fusion over QuoteIQ. Three points — and all three are real product differences, not marketing spin.
Unlimited users on every plan — a genuine advantage for large teams. Service Fusion charges a flat monthly rate regardless of headcount. If your HVAC company has 15 dispatchers, 3 office managers, and 20 technicians, Service Fusion’s pricing model is friendlier. QuoteIQ Elite includes 7 users; the Max plan ($399.99/mo) offers unlimited. For teams under 7, this advantage disappears. For teams over 15, it matters.
QuickBooks Online AND Desktop sync. Service Fusion integrates with both QuickBooks Online and QuickBooks Desktop, and holds QuickBooks Solutions Provider status. QuoteIQ currently syncs with QuickBooks Online only. If your HVAC company runs QuickBooks Desktop and will not migrate, this is a real gap.
Hardwired GPS fleet tracking (first-party). Service Fusion offers its own GPS hardware that installs directly into service vehicles — not a phone-based or third-party solution. The hardwired units provide theft-prevention benefits and reliable tracking that does not depend on a technician’s phone battery. It is a well-regarded feature among HVAC fleet managers. The downside: it costs extra on every plan, including Pro.
These are verified reviews from third-party platforms. HVAC contractors report the same three patterns: repeated price hikes without new features, outdated software that has not evolved, and basic gaps in functionality that competitors have solved.
“After the third price hike in as many years, despite no new features, I requested to switch from an annual plan to a monthly plan. They refused and started to deactivate my team’s accounts.”
— Verified User · Trustpilot · October 2025
“The lack of support, lack of innovation, and poor performing software make Service Fusion a very bad option if you are looking to succeed in the service industry.”
— Verified User · Software Advice · March 2026
“I loved it at first, but then the price changes came, the new leadership made terrible changes and now it’s not worth the price.”
— Adam L., President · Capterra · Verified Review
HVAC companies are subject to EPA Section 608 refrigerant handling requirements and need software that can track compliance documentation, refrigerant types, and equipment serial numbers per job. Service Fusion’s inventory and job documentation features are functional but locked behind the Plus tier ($382/month) or require add-on purchases on the Starter plan. QuoteIQ includes custom job forms, photo documentation, and inventory tracking on every plan.
Upload a photo. AI analyzes surface type, condition, and scope, then generates a market-accurate estimate for your local area. What used to take 20–30 minutes now takes under 5. Built-in upsell recommendations included.
Explore AI Estimator →
QuoteIQ is not the right fit for every HVAC company. If any of these describe your operation, Service Fusion may genuinely be your better option.
You have 20+ users and headcount is your primary cost concern. Service Fusion’s unlimited users across all plans is a genuine structural advantage. If your HVAC company has 15 dispatchers, managers, and technicians, flat-rate pricing matters more than feature depth.
Your accounting runs on QuickBooks Desktop and migration is not an option. Service Fusion syncs with both QuickBooks Online and Desktop. QuoteIQ supports QuickBooks Online only. If Desktop is non-negotiable, Service Fusion is your path.
You need hardwired GPS hardware in every vehicle. Service Fusion’s first-party GPS tracking uses hardwired units that draw from the vehicle battery and provide theft-prevention benefits. QuoteIQ’s GPS tracking is phone-based. If hardwired GPS is a fleet management requirement, Service Fusion delivers it.
You already run ServiceCall.ai and it is deeply integrated into your call workflow. If your HVAC dispatchers have built their entire phone system around ServiceCall.ai with custom call flows and marketing attribution, switching has a real operational cost. Evaluate whether QuoteIQ’s Virtual Call Team replaces your exact workflow before committing.
Most HVAC companies are fully operational inside QuoteIQ within 24 hours. No implementation fees. No 3-month rollout.
Pick any plan. 14 days free. A credit or debit card is required to start.
Export your customer list from Service Fusion as CSV. Upload to QuoteIQ — AI Smart Import maps your fields automatically.
Set up AC installs, furnace replacements, maintenance plans, duct cleaning, and mini-split packages at your rates.
Schedule a service call, assign a technician, and watch GPS tracking + automated notifications work from day one.
Invoice the job, collect payment online, and Review Multiplier automatically requests a 5-star review post-payment.
Two minutes. Every feature. See exactly how HVAC contractors use QuoteIQ to run their entire operation from one app.
QuoteIQ was not built by software engineers guessing what contractors need. It was built by contractors who lived the problems every day.
Mike Vidan
Co-Founder & CEO, QuoteIQ
Serial entrepreneur and home service business operator who built QuoteIQ after experiencing firsthand the frustration of CRM platforms that charge more for less. Mike’s background in field service operations means every QuoteIQ feature was designed by someone who has actually dispatched HVAC technicians, chased down invoices, and managed seasonal demand spikes.
Read Mike’s insights →Justin Rogers
Co-Founder & CTO, QuoteIQ
Creator of Forever Self Employed, a YouTube channel helping people start and grow service businesses. Justin’s technical expertise and deep understanding of the home service industry drives QuoteIQ’s product roadmap — building features that solve real HVAC business problems, not checkbox items for marketing pages.
Read Justin’s insights →“This app has made my business so much more enjoyable not having to go to 8 different places to deal with one customer, I am able to go to one app for it all!!!”
App Store · Verified Review
“It’s super easy to use, has all the features I actually need, and the support team is quick to help.”
App Store · Verified Review
“Clients are impressed by my clean quotes and quick responses—all thanks to QuoteIQ.”
App Store · Verified Review
Yes. Service Fusion Pro costs $627/month before add-ons. GPS fleet tracking adds ~$20–$40 per vehicle per month, and ServiceCall.ai VoIP adds ~$30–$50 per user per month. A 5-technician HVAC company typically pays $877–$1,077+/month. QuoteIQ Elite is $249.99/month with GPS tracking, AI call answering, route optimization, satellite measurement, and 30+ additional features included natively. That is $377–$827 in monthly savings.
Yes. QuoteIQ includes AI Autopilot (35 AI tools that let you control your CRM with natural language voice or text commands), AI Estimator (generate estimates from a photo of the equipment or job site), Virtual Call Team (24/7 AI phone agent that answers, qualifies, and books calls), Before/After AI Image Generator, and AI Text Generator. Service Fusion has zero AI capabilities — ServiceCall.ai is a VoIP phone system with call transcription, not a generative AI tool.
Yes. Export your customer database from Service Fusion as a CSV file, then upload it to QuoteIQ. AI Smart Import automatically maps your fields — names, addresses, phone numbers, service history — without manual column matching. Most HVAC companies complete the import in under 30 minutes. A $299 Done-For-You onboarding option is also available if you prefer a hands-off migration.
Yes. QuoteIQ offers a 14-day free trial with full access to your selected plan. Service Fusion does not offer a free trial — the minimum commitment is $245/month (Starter plan) with no way to test the software before paying.
Yes. QuoteIQ supports recurring jobs, maintenance plan scheduling, and automated follow-up reminders for seasonal tune-ups (spring AC checks, fall furnace inspections). On Service Fusion, recurring invoicing and progressive billing are locked behind the Pro plan ($627/month) or available as a paid add-on on lower tiers.
Three areas. First, unlimited users on all plans — a genuine cost advantage for HVAC companies with 15+ team members. Second, QuickBooks Desktop integration — QuoteIQ supports QuickBooks Online only. Third, hardwired GPS fleet tracking hardware that installs directly into service vehicles, which some fleet managers prefer over phone-based tracking. If any of these three are non-negotiable for your operation, Service Fusion may be the better fit.
QuoteIQ includes Options Estimates and Package Estimates for presenting good/better/best AC replacement proposals, MapMeasure Pro for measuring properties from satellite before the site visit, custom job forms for tracking refrigerant types and equipment serial numbers, photo documentation for before/after proof of work, inventory management for parts and equipment tracking across trucks, and the U.S. Small Business Administration recommends that service businesses invest in operational tools that reduce overhead and improve client retention — QuoteIQ was built to deliver exactly that.
No. Service Fusion support hours are Monday through Thursday, 8 AM to 6 PM CST, and Friday, 8 AM to 5 PM CST. No weekend support is available. For HVAC contractors, weekends are often the busiest period — emergency furnace failures, AC breakdowns in summer heat. OSHA workplace safety standards require proper documentation and compliance even during emergency calls. QuoteIQ offers 24/7 support with under-15-minute response times.
QuoteIQ Elite — $249.99/month. AI Autopilot. Virtual Call Team. Satellite Measurement. Route Optimization. Review Multiplier. Everything your HVAC business needs. Nothing you don’t.
Plans start at $29.99/month · No contracts · Cancel anytime
Estimates
Create and send professional estimates.
Invoicing
Send, track and collect invoices.
QuoteIQ Cam
Capture and document every job with ease.
Scheduling
Schedule jobs to your calendar in seconds.
Inspection Forms
Create and complete inspection reports.
MapMeasure Pro
Measure and price properties instantly.
Business Analytics
Real-time insight into your performance.
EmployeeHub
Assign, schedule & pay employees.
Virtual Call Team
Never miss a call with 24/7 AJ, assistant.
ClientHub
Send and keep messages inside QuoteIQ.
InstaQuote
Allow customers to create estimates themselves.
InstaSchedule
Let clients schedule appointments themselves.
Facebook User Group
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