Restoration is an emergency business built on insurance documentation and multi-phase project management. The companies that win — and get paid — are the ones that respond fastest, document most thoroughly, and manage complex job pipelines without a single detail slipping through the cracks.
Water damage doesn’t wait for business hours. A burst pipe at 11pm or a house fire on a Sunday afternoon — homeowners call the first company that answers. If your line goes to voicemail, the job goes to a competitor who picked up. QuoteIQ’s Virtual Call Team answers every inbound call in your company name, 24 hours a day, capturing every emergency lead before they call someone else.
Insurance adjusters require thorough, timestamped photo documentation of initial damage conditions, moisture readings, scope of work, and restoration progress at every phase. Missing or disorganized documentation is one of the leading causes of delayed or reduced insurance payments. QuoteIQ Cam creates a complete, timestamped visual record of every job stage — stored permanently in the client file and ready to submit at any point.
Restoration jobs don’t work like standard service calls — emergency mitigation, structural drying, pack-out, rebuild, and final inspection can span weeks or months across multiple crews and subcontractors. Without a structured pipeline view, jobs fall out of stage, follow-ups get missed, and authorizations stall. QuoteIQ’s Pipelines & Deals gives you a visual board of every active restoration project by phase.
Restoration jobs involve equipment rentals, multiple labor crews, subcontractors, and materials that accrue over weeks. By the time you invoice, the actual cost often exceeds the scope — and margin has been silently eroded. QuoteIQ’s Job Costing tracks every labor hour and expense against the contract value in real time, so you see margin issues while you can still do something about them.
In emergency restoration, speed of response is everything. A homeowner with an active water leak or fire damage calls every restoration company they can find — and they go with whoever answers and can dispatch immediately. Voicemail at 2am is a lost job. QuoteIQ’s Virtual Call Team provides live agents who answer calls in your company name at any hour, capture the homeowner’s details and loss description, and book your emergency response directly into your QuoteIQ schedule. Every emergency lead is captured and responded to before your competitors even see a missed call notification — turning 24/7 availability from a competitive advantage only large franchises can afford into something any independent restoration company can offer.
Insurance adjusters review documentation at every stage of a restoration project — initial loss conditions, demolition scope, structural drying progress, material removal, and final restoration. Gaps in that documentation mean disputes, delays, and reduced claim settlements. QuoteIQ Cam lets your technicians capture photos at every job phase directly from the mobile app, with each photo automatically timestamped, tagged to the job, and saved to the client’s permanent CRM file. Moisture readings, affected area measurements, and scope notes attach alongside the photos in a structured report that can be shared with the adjuster at any stage — organized, complete, and ready to support every line item on your invoice.
Restoration projects are among the most complex multi-phase jobs in the service industry. A single water loss job might involve emergency mitigation, structural drying for 5–7 days, contents pack-out, demolition, rebuild coordination, and a final walkthrough — spanning three to eight weeks with multiple crews and an insurance adjuster involved at every stage. QuoteIQ's Pipelines & Deals gives you a visual project board showing every active job, which phase it's in, how many days it's been there, and what the next action is. Nothing stalls between phases unnoticed. Authorization requests don't sit unreturned for days. Adjusters get what they need the moment you have it — because the whole project is visible in one place at all times.
Restoration jobs have cost structures that most CRMs aren't built to handle — equipment rentals that extend based on drying conditions, multiple labor crews with different rates, subcontractor costs, and materials that aren't known precisely until demolition begins. By the time the final invoice goes to the adjuster, the actual job cost has often exceeded what was scoped, and margin has eroded quietly across weeks. QuoteIQ's Job Costing tracks every labor hour via technician time entries and every expense category against the contract value in real time — so you see margin on active jobs while the project is still running, not after the check clears.
QuoteIQ's AI Autopilot is a conversational AI built directly into your CRM. Running multiple simultaneous restoration projects — each at a different phase, each with a different adjuster, each with different crew assignments — means tracking dozens of moving pieces at once. Tell AI Autopilot what you need in plain English. Pull up the Thompson water loss file and show me all documentation submitted to the adjuster, send a status update to the Rivera job homeowner letting them know drying is complete and demo begins Thursday, flag every job that hasn't moved phases in more than 5 days — and it handles it instantly, without you having to navigate through screens or search through records.
Every plan includes a 14-day free trial. A credit card is required to start.
All plans include a 14-day free trial. A credit or debit card is required to start. View full pricing →
Restoration companies need 24/7 call capture, insurance-grade photo documentation, multi-phase project tracking, and real-time job costing. Enterprise software at $500+/month isn't the only way to get it.
Virtual Call Team wins the job at 2am. QuoteIQ Cam builds the insurance file that gets paid in full. Pipelines & Deals keeps every phase on track. Job Costing protects your margin. QuoteIQ runs the business side while you restore what matters.
Watch how contractors run their entire fire & water restoration business from one app.
From sign-up to your first fire & water restoration estimate — in under 10 minutes.
Choose the plan that fits your crew. All plans include a 14-day free trial. Credit or debit card required.
Set up your fire & water restoration price book — water damage restoration, fire damage cleanup, mold remediation, smoke damage repair — with your rates.
Use MapMeasure Pro to measure the property from satellite. Create and send a professional estimate in seconds.
Invoice the job, collect payment online, and let Review Multiplier automatically request a 5-star review.
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QuoteIQ Cam
Capture and document every job with ease.
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MapMeasure Pro
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EmployeeHub
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ClientHub
Send and keep messages inside QuoteIQ.
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