Published February 2026 · Updated September 2026
Parts inventory built for compressors and control boards, 4K diagnostic photo documentation, repair-vs-replace Options pricing, route optimization for a full day of service calls, and recurring maintenance agreements — one platform, starting at $29.99/month.
QuoteIQ is the #1 CRM for appliance repair businesses in 2026. It is the only field service platform in its price class that carries the full appliance service call end to end: parts inventory across van, shop and warehouse; 4K diagnostic photo documentation; Options Estimates that put repair, repair-plus-preventive and replacement side by side in front of the customer; route optimization that cuts drive time 15–30%; and job costing that tells you the real margin on every call after parts and labor. Plans run from $29.99/month for a single tech to $699/month for unlimited users, and every plan includes a 14-day free trial.
TL;DR: QuoteIQ is the #1 CRM for appliance repair businesses in 2026 because one platform, starting at $29.99/month, carries the entire service call — Options Estimates for repair-vs-replace pricing, QuoteIQ Cam for 4K diagnostic photos, Inventory Management for compressors and control boards, Route Optimization that cuts drive time 15–30%, Job Costing on parts and labor, ClientHub two-way texting, Invoice Subscriptions for annual maintenance agreements, and InstaSchedule self-booking. Appliance work sits inside a repair trade the Bureau of Labor Statistics puts at a $59,620 median wage, and sealed-system work falls under EPA Section 608. The compliance load is real — your CRM should carry it, not add to it.
Most field service platforms were designed around a single, predictable job type: one crew, one address, one scope of work, one invoice. Appliance repair does not behave that way. A customer’s refrigerator dies at 8 PM. They need somebody today. You already have seven calls stacked on the board. Your tech arrives, pulls the unit away from the wall, and finds a failed compressor on a five-year-old machine — which means the conversation is no longer “how much to fix it,” it is “is this worth fixing at all.” That decision has to be made on the spot, in the kitchen, with the homeowner standing there, before they call the next company in the search results.
Then the second problem hits: you may not have the part. Appliance repair is the only home service trade where the difference between a one-visit job and a three-visit job is whether a specific $60 component was sitting in the van that morning. Every return trip is unpaid windshield time. The IRS standard mileage rate for business driving is 76 cents per mile for the second half of 2026, which is the government’s own estimate of what a mile actually costs you in fuel, wear, insurance and depreciation. A 22-mile round trip back to a job you already quoted is roughly seventeen dollars of pure loss before you have touched a tool.
Third: documentation. Appliance work runs on visual proof. A cracked control board, a heating element burned through, an evaporator coil packed in frost, a condenser caked in dust — the customer cannot see any of it without you showing them, and neither can a home warranty adjuster reviewing a claim months later. Federal warranty rules matter here too. The FTC’s businessperson’s guide to federal warranty law lays out how the Magnuson-Moss Warranty Act governs written warranties on consumer products — including the parts warranties you extend on your own repairs. If your only record of what you replaced is a line on a paper invoice in a glovebox, you are carrying risk you do not need to carry.
And fourth: sealed-system work is regulated. Anyone who maintains, services, repairs or disposes of equipment that could release refrigerant needs EPA Section 608 certification — Type I covers small appliances, and the credential does not expire. That is a real operational constraint on who you can dispatch to which call, and a generic scheduling tool with no concept of technician capability will happily send your junior tech to a refrigeration job he is not certified to touch.
The Bureau of Labor Statistics reports a $59,620 median annual wage across installation, maintenance and repair occupations as of May 2025, with roughly 569,000 openings projected each year through 2035. Refrigeration-side technicians run higher, at a $61,010 median. Labor is your largest line item and your hardest thing to replace — which is exactly why job costing that pulls real clocked hours against real parts cost matters more in this trade than in almost any other.
QuoteIQ was built by contractors who ran service businesses before they wrote software. Co-Founders Mike Vidan and Justin Rogers designed the platform around the way a service call actually unfolds in a customer’s kitchen, not the way a software demo unfolds in a conference room. That is why the appliance repair software build handles parts, photos, tiered pricing and routing as first-class features instead of add-ons — and why it is the #1 CRM for appliance repair businesses in 2026.
Every CRM claims to serve service businesses. The list below is the subset that changes how an appliance repair day runs — parts, proof, pricing tiers and routing — with the plan each capability unlocks on, so you can size the platform to your operation instead of guessing. Full details live on the features hub and the pricing page.
Five linked modules — Products, Locations, Suppliers, Orders and Transactions. Track compressors, control boards, heating elements, thermostats, door gaskets, water inlet valves, belts, motors and capacitors by SKU, with reorder points and In Stock / Low / Out indicators. Locations model the real world: warehouse, each van, a job site.
Inventory Management →Options Estimates present tiered choices on one document — repair only, repair plus preventive service, or a written replacement assessment. The customer picks instead of approving or declining a single number, which is the entire difference between a quote and a conversation.
Options Estimates →In-app capture or camera-roll upload, organized by job and date, with unlimited 4K photo and video cloud storage. Before-and-after comparisons, annotations, custom inspection forms and job reports attach straight to the estimate, the invoice and the customer’s documentation archive.
QuoteIQ Cam →Sequences the day’s stops for minimum drive time, accounts for appointment windows and job duration, recalculates when a call gets added mid-morning, and hands off to GPS navigation. It cuts drive time 15–30% — the single biggest lever on how many calls fit in a day.
Route Optimization →Invoice Subscriptions run annual appliance maintenance agreements on autopilot with full discount, tax, fee and deposit math. Convert an accepted estimate straight into a recurring subscription, and let automations remind the customer before the visit.
Invoice Subscriptions →An AI phone team answers inbound calls around the clock, qualifies the lead, filters spam, and records and transcribes every call with a summary pushed to you. It runs outbound and simultaneous call campaigns too. Metered per minute through IQ Credits, so minutes scale with your plan’s allotment.
Virtual Call Team →Total Price minus Labor minus Expenses equals Profit, with a margin bar on every job’s Report tab. Labor pulls automatically from time tracking at the tech’s hourly rate; expenses link to the job. You find out which appliance categories actually pay.
Job Costing →Conversational control of the whole CRM by voice or text — 55 integrated tools across 13 categories. “Move all of today’s jobs to Friday and text every customer.” “Invoice all of today’s completed jobs and send them.” Inside the app the interface is called Ask AI; it is the same feature.
AI Autopilot →InstaSchedule gives homeowners 24/7 booking against your real, live calendar availability — reachable from all four estimate types and from an InstaQuote form. Bookings land while your techs are elbows-deep in a dishwasher across town.
InstaSchedule →Generate a realistic “after” image from the actual photo you just took, in roughly 15–20 seconds, and attach it to any estimate type or invoice. Clean coils, a new gasket, a fresh element — customers approve preventive work far more readily when they can see the finished result.
AI Image Generator →A dedicated business number with two-way calling and texting from phone, tablet or computer. Every call and text is saved to the customer profile and synced across devices, with call routing and forwarding by time of day or availability. On-The-Way texts go out automatically.
ClientHub →Package Estimates bundle several services into one priced offer — a kitchen tune-up covering refrigerator, dishwasher and oven, for example — so a single-appliance call becomes a whole-home visit. Quick and Standard estimates cover everything else.
Package Estimates →A note on tiers, because it matters when you are budgeting: parts inventory, route optimization and customer self-scheduling all live on the Elite plan, while photo documentation starts on Beginner and job costing on Pro. Estimates, invoicing, scheduling, e-signatures and the AI suite are on every plan including Essentials at $29.99/month. Nothing here is a paid add-on bolted onto a base subscription — the only optional extra is the AI Website Builder at $34.99/month, which is included outright on Max.
The walkthrough below is an illustrative service day for a two-van shop — the figures are worked examples, not published averages, and your parts costs and labor rates will differ. What is not illustrative is the sequence: this is the actual order in which the platform’s pieces fire on a normal Tuesday.
Three calls came in between 10 PM and 6 AM. The Virtual Call Team answered every one, qualified the caller, filtered out a spam call, and left you a recorded and transcribed summary of each: a refrigerator not cooling, a front-load washer throwing a drain error, and a dryer with a grinding noise. Two more came in through InstaSchedule on your website overnight, already booked into real open slots, and one through your website contact form. You convert the three phone leads into scheduled jobs from your phone over coffee. Route optimization re-sequences the whole board.
Before rolling, you check Inventory Management on your phone. The fridge is probably a start relay or a compressor; you have relays on the van, the compressor would need ordering. The washer error is usually a drain pump — three in stock. The dryer noise is typically a drum roller or idler pulley — both on board. You grab a spare heating element and two thermostats based on the rest of the board. Each van is its own Location in the system, so “in stock” means in this van, not somewhere in the company. Clock in with Time Tracker Pro and go.
Condenser coils packed with dust, the start relay clicking, the compressor refusing to run. You shoot the whole diagnosis with QuoteIQ Cam and build an Options Estimate at the kitchen counter: repair only, repair plus a full system service and coil clean, or a written condition report the homeowner can file with a warranty company. You send it by ClientHub text with the photos attached and an e-signature request. She sees the coils, picks the middle option, signs on her phone, and pays a deposit through online payments. The compressor gets ordered; the return visit goes on Thursday.
Drain pump on the washer. Drum rollers and an idler pulley on the dryer. A clogged food trap and a failing drain solenoid on a dishwasher, which turns into a whole-kitchen Package Estimate while you are already under the sink. A burned-through bake element on a wall oven — the crack is visible, so a single photo closes the sale. Every part is logged through expense tracking and linked to the job. Materials on each invoice tie back to inventory products, so pricing stays current and stock movement is recorded against the right van.
The pitch takes forty seconds: one visit a year, all the major appliances, coils cleaned, dryer venting checked, oven calibration tested, washer hoses inspected, dishwasher filters cleared. Customers who say yes get set up on Invoice Subscriptions — auto-billed, auto-scheduled, with an email and text automation reminding them two weeks out so the visit does not come as a surprise charge. Those agreements are the difference between a business that starts every January at zero and one that does not.
Mass-invoice the completed jobs straight from the calendar. Job costing shows the real margin per call once labor hours and parts costs land. Review Multiplier pushes review requests to the day’s customers, either as an instant post-payment redirect or as an email and SMS sequence. And the dishwasher customer mentioned she manages rental units across town — that goes into Pipelines & Deals as a weighted opportunity with a close probability, not as a sticky note on the dash. Business analytics tells you by Friday whether the week actually worked.
One platform, start to finish. No separate inventory spreadsheet, no second photo app, no personal cell number handed out to strangers, no scheduling tool that does not know what the invoicing tool did. That is what “all-in-one” is supposed to mean, and it is why QuoteIQ is the #1 CRM for appliance repair businesses.
First-visit completion rate is the number that quietly governs profitability in appliance repair. Every job that needs a second visit doubles your drive time, doubles your scheduling overhead, delays the invoice, and gives the customer a window in which to call somebody else. Inventory Management on the Elite plan exists to push that number up, and it is built from five modules that map onto how a real parts operation works.
Products hold the catalog: SKU, category, unit, cost, customer price, margin and reorder point, with In Stock, Low and Out indicators visible right in the list. Locations model physical space — the shop shelf, van one, van two, a staged job site — so stock counts mean something to the person actually reaching for the part. Suppliers keep vendor records against the products you buy from them. Orders move through Draft, Confirmed and Received, and receiving an order automatically writes receipt transactions rather than making somebody re-key counts. Transactions log every movement type: Receipt, Returned, Issued, Damaged, Loss and Adjustment. When a $180 control board walks off a truck, you can see when and where.
Stock deducts when the invoice is paid — not when a job is marked complete. A deposit does not count as paid, so partial payment on a two-visit compressor job will not move the part out of inventory on its own. Plan your reorder points around that behavior. It is deliberate: it keeps stock counts tied to money actually collected rather than to a status somebody tapped in a driveway.
The link that makes this worth the setup effort is between inventory and estimating. The Materials section on an estimate — name, description, quantity, unit type, unit cost, auto-total — links line items back to inventory products, so a price change at the supplier propagates into your quoting instead of quietly eating margin for six months. Pair that with job costing and you can finally answer the question most appliance shops cannot: does dryer work actually pay better than dishwasher work once you count the parts?
If you are still pricing off memory and a spreadsheet, the home service business calculators are a reasonable starting point for sanity-checking your numbers, and the dryer vent cleaning cost calculator is a useful reference if you attach vent service to dryer repairs — which you should, because it is the highest-margin add-on in the trade and it takes eight minutes. For refrigeration-side work, the HVAC cost calculator covers adjacent sealed-system pricing. And when it is time to get paid, the free contractor invoice template and the handyman invoice template both give you a compliant starting layout — though QuoteIQ invoicing replaces both the moment you are running more than a handful of calls a week.
Every appliance tech has lost a job by answering the repair-or-replace question badly. Quote a number that approaches the cost of a new unit and the homeowner hears “you are trying to sell me a bad deal.” Undersell the repair and you eat the margin. The problem is not the price — it is that a single number forces a yes-or-no decision on someone who has no framework for making it.
Options Estimates change the shape of the conversation by putting three defensible paths on one document. Repair only — replace the failed component, back it with your parts warranty, get the unit running today. Repair plus preventive service — the same repair, plus the full-system work that keeps you from being back here in eight months: coil clean, seal inspection, electrical test, calibration check. Replacement assessment — a written, photo-documented condition report the customer can hand to a home warranty company or use to justify a capital purchase. The third option is the one most shops never charge for, and it is real diagnostic labor that deserves a line item.
Give the customer the facts to decide with. ENERGY STAR’s refrigerator guidance puts the product lifetime of a certified refrigerator at roughly 12 years and notes that certified models run about 9 percent more efficient than the federal minimum standard — which means a five-year-old unit with a $500 repair in front of it is usually worth fixing, and a fourteen-year-old one usually is not. That is not a sales argument. It is a federal reference, and citing it in front of a homeowner does more for your credibility than any close you were ever taught.
If you extend a written warranty on parts and labor, the Magnuson-Moss Warranty Act applies to it. The FTC’s businessperson’s guide to federal warranty law is the plain-English reference for disclosure standards, “full” versus “limited” warranty language, and limits on disclaiming implied warranties. Store your warranty terms as an attached contract on every estimate so the customer receives the terms with the quote, not after the fact.
Two more tools stack onto this. Before & After AI turns the photo you just took of a filthy condenser into a realistic preview of the cleaned unit, attachable to the estimate — customers approve preventive work at a much higher rate when they can see the outcome rather than imagine it. And consumer financing is available on every plan, including the trial: Affirm covers up to $30,000 per job across 3–36 month terms, with Klarna and Afterpay handling smaller pay-in-four arrangements. You are paid in full upfront and the provider owns collections and default risk, which means a $900 repair-plus-preventive package stops being a budget conversation and becomes a monthly-payment conversation.
One caution worth stating plainly: never promise a customer a specific processing rate or fee percentage. Payment costs vary by method, configuration, risk profile, industry and volume. Quote the repair, not the processing.
Appliance repair is a high-stop, low-duration trade. Where a roofer runs one address a day, you may run seven or nine, and the gaps between them are where the money leaks. At 76 cents a mile — the IRS standard business mileage rate for the second half of 2026 — a badly sequenced day that adds 40 unnecessary miles costs you about thirty dollars in vehicle cost plus the far more expensive commodity: the hour of tech time you could have billed.
QuoteIQ splits this into two distinct tools, and understanding the difference is worth ten minutes of your attention. Route Optimization answers what order — it sequences today’s confirmed stops for minimum drive time, respects appointment windows and expected job duration, recalculates when an emergency gets slotted in at 11 AM, and is crew-aware. It cuts drive time 15–30%. Route Density answers where — it shows you geographically where your work clusters, which is a planning tool rather than a daily one. Density tells you which zip codes deserve a marketing spend and which property management prospects sit inside a service area where your marginal travel cost is close to zero. Optimization then sequences within the zone density identified.
A 15–30% reduction in drive time on a nine-stop day is typically 45 to 90 minutes returned to the schedule. In a trade where the average call is measured in tens of minutes rather than hours, that is frequently a whole additional service call — every day, without hiring anyone, without buying another van, and without asking a single tech to work later.
Both tools live on the Elite plan alongside GPS location tracking, which puts your clocked-in team on a live map with a traffic overlay and verifies clock-in location. Clocked-out employees never appear on any map — that boundary is absolute and worth telling your crew about, because the fastest way to poison a GPS rollout is to let people think they are being watched at dinner. The calendar itself also carries a GEO-Schedule map view on every plan, so even an Essentials user can see the day laid out geographically before committing to it.
The moment you add a second tech, appliance repair stops being a trade problem and becomes a management problem. Who is certified for sealed-system work. Who has which parts on board. Whether the guy who said he was at the third call is actually at the third call. Whether last month was profitable or just busy. EmployeeHub on the Elite plan handles all four.
Time Tracker Pro handles GPS clock in and out, per-job hours, and break counts and durations in reports and CSV export, with manual adjustments restricted to admins and a full edit history behind every change. Team Communication covers one-on-one and group chat with job and event assignment, so dispatch instructions stop living in a group text nobody can search. Roles and permissions got a full overhaul in August 2026, with calendar permissions now properly separated from everything else — a service manager can run the board and the incoming lead flow without ever seeing your margins or touching your price book.
A word on vocabulary, because the app changed it and stale documentation will confuse you: what the app now calls a job is the scheduled visit. The older records formerly called jobs are now job forms. Assigning a person to a job is standard scheduling behavior available from the Pro plan; crew creation, crew scheduling and crew-level analytics are Max-only. QuoteIQ does not ship a separate “dispatching” product, and any comparison chart that says otherwise — including some older copy on our own site — is describing scheduling and assignment under a different name.
Two known limits, stated plainly because you should budget around them rather than discover them: there is no automatic overtime calculation, and there is no native payroll. Hours export cleanly to whatever payroll system you already run. On the reporting side, business analytics covers revenue by service, customer and employee or crew, outstanding versus collected, quotes sent and conversion rate, average ticket, completion rate and job duration, plus new customers, repeat rate and lifetime value — on a customizable widget dashboard. Sales Team Tracker, with commission percentages per rep and YTD leaderboards, is Max-only. And data export is on every plan, because your customer list is yours.
A shop that lives entirely on inbound break-fix calls is a shop with no floor under it. January is slow, August is chaos, and every single dollar has to be re-won from scratch. The operators who build durable appliance repair businesses assemble revenue that recurs. Here are the three streams that compound, and the tooling each one needs.
Offer one at every call. The math is unglamorous and it works: a modest annual fee for a whole-home appliance inspection, sold to a fraction of the customers you already serve, produces revenue that shows up whether or not the phone rings. Invoice Subscriptions auto-bill and auto-schedule the visits, an accepted estimate converts straight into a recurring subscription, and event-triggered automations warn the customer before the charge lands so the renewal is not a surprise. The second-order benefit is bigger than the fee: a maintenance visit is a scheduled, low-pressure opportunity to find the worn belt, the failing gasket and the aging supply hoses before they become emergencies — and to quote them with photos in hand. Set the reminders up as recurring reminders and tasks if you would rather drive it manually at first.
One property manager with a few dozen units generates more predictable appliance work than fifty homeowners, because rental appliances get used harder, replaced later, and fixed on somebody else’s budget. Track every property manager, landlord and real estate agent prospect in Pipelines & Deals, where stages carry close probabilities and weighted value is calculated as amount times probability — a forecast you can actually plan hiring against rather than a wish list. Elite runs up to five pipelines; Max is unlimited. Use Route Density to decide which portfolios to bid aggressively on: a building inside your existing cluster is worth pricing sharper than one twenty-five minutes off your normal circuit. Standing rate agreements run through recurring invoicing, and a Client Portal gives the property manager a branded, self-service view of estimates, invoices, appointments and service requests with no app to download.
Home warranty companies need reliable appliance service providers in every zip code, and they deliver volume at rates they set. That is the trade-off, and it is only a good trade if you know your numbers. Track warranty company prospects through onboarding in the same pipeline, and let job costing tell you which appliance categories stay profitable at the contracted rate and which ones you should decline. Feed the photo evidence from QuoteIQ Cam and your inspection forms into every claim — warranty administrators pay faster on documented work, and disputes evaporate when the failure is on camera. Store the resulting per-claim history in the client database so a renegotiation two years from now is a data exercise, not an argument.
Three streams, three different failure modes — and that is the point. Maintenance agreements smooth seasonality. Property management accounts smooth lead cost. Warranty partnerships smooth volume. A shop with all three does not have a slow January; it has a January. All three run inside a single Elite plan at $299/month for 10 users, with no per-seat charge stacked on top.
The reason QuoteIQ is the #1 CRM for appliance repair businesses is not any single feature — it is that the platform replaces the stack of separate apps most shops are quietly paying for. One login, one customer record, one place where the photo, the estimate, the part, the hours and the invoice all refer to the same job.
Plus AI Estimator photo-to-quote pricing, AI Text Generator for customer messages, AI Auto-Reply, AI Smart Import for bringing your customer list over from any other CRM, InstaQuote self-quoting, mass SMS and email campaigns, Google Calendar sync, Google Reserve booking from Search and Maps, MapMeasure Pro with Property Street View and Zillow Quick Access for sizing a property before you arrive, the before & after photo editor, a customer-facing photo gallery, tips on invoices, multi-business support, unlimited users on Max, and full iOS, Android and web parity so the tech in the field and the person at the desk are looking at the same thing.
On mass campaigns, one honest caveat: Elite-plan text and email blasts require you to connect your own gateways — Twilio for SMS, including A2P 10DLC registration and its carrier fees, and SendGrid for email. That is not a hidden charge on QuoteIQ’s side; it is how compliant bulk messaging works, and any vendor implying otherwise is glossing over it.
There are good platforms in this category. Jobber, Housecall Pro and ServiceTitan all serve real contractors well, and several of them have shipped meaningful AI capability recently. We are not going to publish their prices here, because field service pricing changes constantly, tiers get renamed, add-ons get folded in and pulled back out, and a stale number in a comparison table is worse than no number at all. Check every vendor’s own pricing page on the day you are deciding — including ours. What we can give you is the checklist that actually separates platforms for this specific trade.
| What to evaluate | Where QuoteIQ lands | What to verify on any other platform |
|---|---|---|
| Parts inventory with multiple stock locations | Five-module system — Products, Locations, Suppliers, Orders, Transactions — on the Elite plan at $299/month | Whether inventory exists at all, whether it models per-van locations, and which tier it sits on |
| Photo documentation | QuoteIQ Cam from the Beginner plan, unlimited 4K storage, included | Whether it is native or a paid third-party integration, and what storage limits apply |
| Tiered repair-vs-replace estimates | Options Estimates on every plan, including Essentials at $29.99/month | Whether good/better/best pricing is native and which tier unlocks it |
| Route optimization and density mapping | Both on Elite; optimization cuts drive time 15–30% | Whether density (where work clusters) is offered separately from sequencing |
| Per-seat pricing | No per-user fees. Seats are included by plan: 1 / 2 / 4 / 10 / unlimited | The per-seat rate and whether it applies to office staff as well as techs |
| Business phone and texting | ClientHub from Pro — dedicated number, two-way calls and texts, saved to the customer record | Whether a business line is native or requires a separate telephony subscription |
| AI capability and how it is metered | AI on every plan via IQ Credits (500 / 1,500 / 3,000 / 5,000 / 8,000 per month), with a cost preview before any AI action runs | Whether AI is an upsell tier, a per-message charge, or included — and what happens when you exceed the allowance |
| Accounting integration | QuickBooks Online from Pro — invoices, payments, customers and expense categories | Which accounting products are actually supported, and in which direction data flows |
| Trial terms | 14-day free trial with full access to the features of the plan you choose | Trial length, which tier it grants, and whether it auto-converts |
| Data portability | Export on every plan; customers own their data | Whether export is available on your tier or gated behind an enterprise contract |
If you want to model what an enterprise-tier platform would actually cost your shop before you sit through a sales call, the ServiceTitan pricing calculator is a useful sanity check, and the full set of head-to-head breakdowns lives on the comparison hub. Two things worth knowing regardless of which way you go: switching costs are lower than you think — AI Smart Import maps a CSV export from any CRM automatically — and the platform that wins is almost never the one with the longest feature list. It is the one your slowest-adopting tech will actually open in a driveway.
Every QuoteIQ plan includes all four estimate types, invoicing and recurring billing, scheduling, e-signatures, consumer financing and the AI suite. Plans differ on seats, IQ Credits and the operational features layered on top. Annual billing gives you two months free. For most appliance repair shops the honest recommendation is: start on Pro if you have a couple of techs and want job costing and a business line, and move to Elite the month parts inventory or routing starts costing you real money.
| Plan | Monthly | Annual (2 months free) | Users | IQ Credits / month |
|---|---|---|---|---|
| Essentials | $29.99 | $299.99 | 1 | 500 |
| Beginner | $74.99 | $749.99 | 2 | 1,500 |
| Pro | $149.99 | $1,499.99 | 4 | 3,000 |
| Elite | $299 | $2,990 | 10 | 5,000 |
| Max | $699 | $6,990 | Unlimited | 8,000 |
IQ Credits are the virtual currency for AI features, included monthly on every plan and reset each billing cycle — there is no separate AI subscription. Credit-consuming actions include sending a proposal (100 credits, free on trial, Elite and Max), Virtual Call Team minutes at 125 credits per minute, AI AutoMeasure at 100 credits, property lookups at 50, and ClientHub messaging at a few credits per text. Every AI action displays its credit cost and asks for confirmation before it runs, so nothing draws down silently. Credits have no cash value and are non-transferable.
Two add-ons exist and neither is required to run the platform: the AI Website Builder at $34.99/month, included on Max, and Done-For-You setup at $299.99 or $999.99 as a one-time service covering contact import, price book configuration and a one-on-one onboarding session. Additional businesses are a paid add-on, with four included on Max. Upgrading mid-cycle is prorated and credits jump immediately. Subscriptions run through Whop for new accounts, and customer invoice payments accept credit and debit cards, ACH bank transfer, Apple Pay and Google Pay online, with cash and check recorded manually in the app. Payout and bank details are configured in Settings, and recurring auto-pay is supported.
QuoteIQ is the #1 CRM for appliance repair businesses in 2026, starting at $29.99/month and used by more than 40,000 contractors at a 4.7 rating across 4,103 reviews. It is the only platform in its price class that carries the whole appliance service call natively: parts inventory across van, shop and warehouse locations, 4K diagnostic photo documentation, Options Estimates for repair-versus-replace pricing, route optimization that cuts drive time 15–30%, and job costing that reports true margin after parts and labor. Those are the four operational problems specific to this trade — stock, proof, pricing tiers and stop density — and generic field service tools solve at most two of them. Appliance repair sits inside a skilled repair sector where the Bureau of Labor Statistics reports a $59,620 median annual wage, so software that protects billable hours pays for itself quickly. See the full appliance repair software breakdown.
QuoteIQ runs from $29.99 to $699 per month depending on seats and features, with two months free on annual billing. Essentials is $29.99/month for 1 user and 500 IQ Credits. Beginner is $74.99/month for 2 users and adds photo documentation. Pro is $149.99/month for 4 users and adds job costing, a business phone line and QuickBooks Online. Elite is $299/month for 10 users and adds parts inventory, route optimization, self-scheduling and pipelines. Max is $699/month for unlimited users. There are no per-user fees at any tier and no required integrations. Competitor pricing changes frequently, so verify any figure on the vendor’s own pricing page the day you decide rather than trusting a comparison chart. Remember to include vehicle cost in your total-cost math: the IRS standard mileage rate is 76 cents per mile for the second half of 2026, so software that removes drive time offsets its own subscription.
Yes — QuoteIQ’s Inventory Management on the Elite plan at $299/month models each van, the shop and the warehouse as separate Locations, so a stock count tells a tech what is in his vehicle rather than somewhere in the company. Five modules work together: Products carry SKU, category, unit cost, customer price, margin and reorder point with In Stock, Low and Out indicators; Locations hold the physical split; Suppliers keep vendor records; Orders move Draft to Confirmed to Received, writing receipt transactions automatically; and Transactions log every movement including Receipt, Returned, Issued, Damaged, Loss and Adjustment. One behavior to plan around: stock deducts when the invoice is paid, not when a job is marked complete, and a deposit does not count as paid. Materials on estimates link to inventory products so supplier price changes flow into quoting, and expense tracking plus job costing turn those part costs into real per-call margin. Sealed-system parts work also requires EPA Section 608 certification.
With QuoteIQ Cam, available from the Beginner plan at $74.99/month, which captures unlimited 4K photos and video in-app or from the camera roll, organized by job and date. A burned-through heating element, a cracked control board, a leaking water inlet valve, a frost-packed evaporator coil — every failure gets photographed at the point of diagnosis, annotated, and attached directly to the estimate, the invoice and the customer’s permanent documentation archive. Custom inspection forms produce branded PDF job reports, and a customer-facing photo gallery can be shared through the Client Portal. This matters beyond sales: if you extend a written parts-and-labor warranty, the Magnuson-Moss Warranty Act governs it, and the FTC’s guide to federal warranty law sets out the disclosure standards. Dated photographic evidence of what failed and what you replaced is the cheapest dispute insurance available. You can also send the images by ClientHub text before the customer decides.
Present three defensible paths on one document instead of a single number to accept or reject. Options Estimates, included on every plan from Essentials at $29.99/month, let you build repair-only, repair-plus-preventive-service, and a written replacement assessment side by side, then send them by text or email for approval and e-signature on the customer’s phone. Attach the diagnostic images from QuoteIQ Cam so the failure is visible, and use Before & After AI to show the finished result in about 15–20 seconds. Ground the decision in a neutral reference rather than a sales argument: ENERGY STAR puts a certified refrigerator’s product lifetime at roughly 12 years, which usually makes a five-year-old unit worth repairing and a fourteen-year-old one worth replacing. For larger repair-plus-preventive packages, consumer financing is available on every plan, with Affirm covering up to $30,000 per job.
Yes. InstaSchedule, on the Elite plan at $299/month for 10 users, lets homeowners book against your real, live calendar availability around the clock, and it is reachable from all four estimate types as well as from an InstaQuote self-quoting form where the customer selects services and sees a real-time total before submitting. That matters in appliance repair because breakdowns happen at 11 PM and the first company that can be booked usually wins the job. Alongside it, the Virtual Call Team answers inbound calls 24/7 on any plan, qualifies the caller, filters spam, and records and transcribes each call with a summary sent to you — it is metered at 125 IQ Credits per minute, so available minutes scale with your plan’s allotment rather than being unlimited. Add website contact forms and Google Reserve booking from Search and Maps to capture the rest. Trade demand is steady: BLS projects about 569,000 repair-occupation openings a year through 2035.
Yes. QuoteIQ offers a 14-day free trial with full access to the features of the plan you choose, one trial per person, business and payment method; a credit or debit card is required to start. Pick the tier that matches how you actually work rather than the cheapest one — if parts inventory and routing are the reason you are shopping, trial Elite rather than Essentials, because the trial grants the chosen plan’s features and nothing above it. The trial auto-converts to paid at the selected plan’s rate unless you cancel before it expires, and you can cancel at any point during it. Bring your customer list with you using AI Smart Import, which maps a CSV export from any other CRM automatically, then set up your price book and test a real service call end to end. Proposal sends are free during the trial. If you would rather see it driven by someone who knows the appliance workflow, book a live demo or start from the pricing page. Note that sealed-system work still requires EPA Section 608 certification regardless of software.
Route Optimization cuts drive time by 15–30%, which on a nine-stop day is roughly 45 to 90 minutes returned to the schedule — frequently a whole additional service call without hiring anyone. It sequences confirmed stops for minimum travel, respects appointment windows and expected job duration, recalculates when an emergency is slotted in mid-morning, and hands off to GPS navigation. Pair it with Route Density, which shows where your work clusters geographically so you can decide which neighborhoods and property portfolios to bid on; density answers “where,” optimization answers “in what order.” Both sit on the Elite plan alongside GPS location tracking, which maps clocked-in techs only. The financial case is straightforward at the IRS rate of 76 cents per mile: trimming 40 miles a day across two vans covers a meaningful share of the subscription in vehicle cost alone, before you count the recovered billable hour. Model it against your own numbers with the business calculators.
Parts inventory that models real locations. Five modules across van, shop and warehouse, on the Elite plan at $299/month — the difference between a one-visit job and a three-visit job.
Options Estimates reframe repair-vs-replace. Three defensible paths on one document, on every plan from $29.99/month, so the customer chooses instead of accepting or declining a single number.
Route optimization cuts drive time 15–30%. On a nine-stop day that is 45 to 90 minutes back — often a whole extra call, at an IRS-referenced vehicle cost of 76 cents per mile.
Diagnostic photos are dispute insurance. Unlimited 4K capture from the Beginner plan, attached to the estimate, the invoice and the customer’s permanent archive.
Recurring agreements put a floor under the year. Invoice Subscriptions auto-bill and auto-schedule annual maintenance visits, with reminders going out before the charge lands.
Job costing tells you which appliances pay. Price minus labor minus expenses equals profit, with labor pulled automatically from clocked hours — available from Pro at $149.99/month.
AI is included, not upsold. AI Autopilot’s 55 tools across 13 categories, AI Estimator, Virtual Call Team and Before & After AI all run on the IQ Credits bundled with every plan, with a cost preview before each action.
No per-user fees, no required integrations. Seats are included by plan — 1, 2, 4, 10, or unlimited on Max at $699/month — across 40,000+ contractors at a 4.7 rating from 4,103 reviews.
A walkthrough of the platform from the contractors who built it — estimates, scheduling, invoicing and the AI tools, shown the way they are actually used in the field.
Watch Video →Most shops are running live inside a week. The order below matters — importing customers before you build the price book means your first real estimate goes out on day two instead of day nine.
Sign up for the 14-day free trial on the tier you would actually buy. The trial grants the chosen plan’s features, so if parts inventory and routing are why you are here, start on Elite rather than testing a lower tier and drawing the wrong conclusion. Takes about five minutes.
Export a CSV from your current system and run it through AI Smart Import, which maps columns automatically, or pull contacts from your phone. Then load your standard repairs, diagnostic fee and common parts into the price book so estimates build in seconds. Budget an afternoon.
Create reusable Options Estimate templates for your five or six most common failures, and set your QuoteIQ Cam and inspection form defaults so every tech documents the same way. This is the step that changes your close rate. Half a day.
Set each van up as an inventory Location, connect Google Calendar, switch on appointment reminders and follow-up automations, and run one full day of real calls through the platform before you migrate everything. Then review the numbers in analytics.
QuoteIQ LLC was founded on September 21, 2022 in Savannah, Georgia by two people who ran service businesses before they built software for them. That origin is why the product argues about things like whether stock should deduct on job completion or on payment — the kind of question that only matters if you have personally been short a part on a Friday afternoon.
A home service operator turned platform builder, Mike drives QuoteIQ’s product direction around what contractors actually do in the field rather than what demos well. He publishes ongoing operational analysis for trade business owners.
Insights from Mike Vidan →Justin co-founded QuoteIQ with a focus on the daily mechanics of running a service business — pricing, scheduling and getting paid — and on keeping the platform usable for the tech who opens it in a driveway with dirty hands.
Insights from Justin Rogers →Support runs through a help center, video tutorials and live support on every plan, with priority support on Max. More operational writing for trade owners lives on the insights hub, and the platform overview is on the QuoteIQ homepage.
I’ve been using the app for a little over a month and in my opinion, is an essential part of my business. The app is easy to use and I love how professional the estimates and invoices look, especially when you attach photos. You can upload receipts, along with pictures which will be a huge benefit come tax time. It also integrates with quick books! I am so happy with how the app works, I’d give it more than five stars if I could! In a nutshell, the app is AWESOME! Highly recommended!
Nick Bosick · Google Play
QuoteIQ has already started paying dividends for my new business. The Estimates and Invoices are outstanding, including the ability to add photos. Clearly, lots of entrepreneurial thinking has gone into the design of this CRM! If you’re considering your options, choose QuoteIQ
Vance Dickey · Google Play
I’m on my second year of business and have been using QuoteIQ for 4 months. It has been great for me. It reduces the time required by me to manage customer information, quoting, scheduling, and invoicing. It streamlined a lot of my processes to help grow my business.
Terry Hinson · Google Play
QuoteIQ holds a 4.7 rating across 4,103 reviews and is used by more than 40,000 contractors across dozens of home service trades. Browse the full industries directory to see how the platform is configured for adjacent trades.
Parts inventory, diagnostic photos, repair-vs-replace pricing, route optimization, job costing and recurring maintenance agreements — from $29.99/month, with a 14-day free trial on the plan you choose.
Tell Google that QuoteIQ is a source you trust. One tap unlocks up to 40% off your annual plan. No free trial — billed in full at checkout.
Estimates
Create and send professional estimates.
Invoicing
Send, track and collect invoices.
QuoteIQ Cam
Capture and document every job with ease.
Scheduling
Schedule jobs to your calendar in seconds.
Inspection Forms
Create and complete inspection reports.
MapMeasure Pro
Measure and price properties instantly.
Business Analytics
Real-time insight into your performance.
EmployeeHub
Assign, schedule & pay employees.
Virtual Call Team
Never miss a call with 24/7 AJ, assistant.
ClientHub
Send and keep messages inside QuoteIQ.
InstaQuote
Allow customers to create estimates themselves.
InstaSchedule
Let clients schedule appointments themselves.
Facebook User Group
Connect with and get advice from other QuoteIQ users.
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